Assistant Manager – Service Engineer (Industrial Inkjet Printers | Coding & Marking | Printing Machinery) – Kochi, Kerala

About VINSAK

VINSAK is a leading technology company delivering cutting-edge printing, packaging, and retail solutions. Headquartered in Gurgaon, with manufacturing in Mumbai and offices across 8 cities, VINSAK serves customers across India, the Middle East, and Africa.

With a group turnover of INR 300 Crores, we bring next-generation machinery and automation solutions that help our clients stay ahead in a competitive market.

Learn more: www.vinsak.com

Role Overview

KBPS Division in Kochi

The ideal candidate will be responsible for installation, maintenance, troubleshooting, and technical support of industrial inkjet printers and related machinery. This role requires strong coordination, hands-on technical expertise, and excellent communication skills to manage relevant stakeholders effectively.

Key Responsibilities

• Coordinate with customer and manage stock of inventory
• Perform on-site installation and servicing of industrial grade inkjet printers and other VINSAK products/ machines.
• Troubleshoot issues on-site and remotely.
• Communicate issues effectively to escalation teams and provide feedback to customers.
• Clearly articulate product capabilities and give technical training/demonstrations to customers.
• Troubleshoot electrical, mechanical, and printing related problems in this field.
• Troubleshoot electrical, mechanical, and printing related problems by phone support.
• Provide preventive maintenance on all equipment and make recommendations to customers.
• Proper documentation of all work required i.e., service reports, export expense, installation feedback forms, etc.

Required Qualifications & Experience

• Education: B.E. / B.Tech in Electrical & Electronics OR Diploma in Electrical/Electronics.
• Experience: 6 - 7 years (field experience preferred in servo drives or inkjet printers).
• Strong understanding of servo drives, PLC programs, and the ability to read electrical/mechanical diagrams.
• Excellent problem-solving, communication, and customer service skills.
• Prior exposure to the printing or packaging machinery industry is an advantage.

What We Offer

• Opportunity to work with a

  globally recognized brand

  in the printing and packaging industry.
• Exposure to advanced industrial technologies and international clients.
• A supportive and growth-driven environment that values innovation and speed.

Location

Kochi, Kerala (On-site role)

Remuneration

Based on candidate’s experience and promise to deliver.

How to Apply

Interested candidates can apply directly through LinkedIn or send their CV to priyanka.sarode@vinsak.com

Contact Person:

Ms. Priyanka Sarode - Assistant Manager HR