Assistant Manager - Sales Training

Key Responsibilities

• Onboarding & Bootcamps
• Design and deliver structured Sales Bootcamps (5–7 day immersive programs) for new sales hires, covering product knowledge, sales process, systems, and restaurant partner success practices.
• Develop role-specific onboarding journeys integrating classroom, simulations, and digital modules for both FMP & Dineout sales teams.
• Ensure time-to-productivity metrics for new hires are accelerated through bootcamps.
• On-the-Job Training (OJT)
• Design and execute OJT plans for new hires, including call shadowing, joint field visits, and real-play exercises.
• Partner with Sales Managers to ensure structured feedback loops and coaching checkpoints during the first 60 days.
• Monitor OJT outcomes with clear productivity metrics (e.g., partner NPS, conversion ratios, sales incentives).
• Ongoing Sales Capability Building
• Run periodic refresher sessions, workshops, and role-play simulations for existing teams.
• Run periodic assessments on sales products and processes and identify cohort level capability gaps and fix through training
• Curate advanced modules on consultative selling, objection handling, partner engagement, and upselling.
• Introduce gamified learning formats and sales contests to sustain motivation.
• Coaching & Train-the-Trainer
• Provide individual and team coaching through field visits, led observation and constructive feedback.
• Build internal capability by equipping internal SMEs as Sales coaches and Breakout mentors through train-the-trainer programs.
• Measurement & Impact
• Define and track key onboarding and training KPIs such as bootcamp effectiveness, OJT productivity, long term learning adoption linked to talent density and business charter performance
• Share regular dashboards with Sales Leadership and HRBPs.
• Business & Stakeholder Alignment
• Partner with FMP and Dineout Sales Leads to identify learning needs and align L&D priorities with business goals.
• Work closely with internal faculty and external vendors to ensure delivery quality and scale.
  

Key Skills & Competencies

• Strong facilitation and sales coaching skills with proven experience running sales bootcamps & OJT programs.
• Design and content development expertise to create engaging, role-specific training material (playbooks, simulations, microlearning, case studies).
• Ability to translate sales strategies into practical, role-specific learning content.
• Deep knowledge of B2B sales/ hospitality/restaurant sales or food-tech sales cycles.
• Strong data orientation to measure training impact.
• Excellent communication, storytelling, and interpersonal skills.
  

Qualifications & Experience

• Graduate/Postgraduate in Business, HR, or related fields.
• 4–7 years of experience in Sales Training / Capability Building, with hands-on exposure to onboarding programs.
• Prior sales experience in F&B, hospitality, or consumer internet is strongly preferred.
  

Location: