Assistant Manager - Sales & Marketing

You will be responsible for Sales and Customer Acquisition: - Increase the client database and generate immediate volume and revenue by leveraging your experience. - Sell all products such as import LCL, FCL & Export LCL, FCL, etc., as advised. - Focus on developing trade lanes with the support of the team. - Monitor and follow up on sales calls to ensure business generation. - Provide proper service levels to existing clients to maintain their continuous support. - Secure new business from clients through sales calls. - Prepare daily call reports and update them in the CRM package. - Develop monthly sales planning projections to achieve goals. - Review monthly performance based on the sales plan and submit structured reports. - Monitor market information about competitors. - Manage outstanding statements and ensure timely collections. - Obtain proper credit commitments from clients. - Maintain outstanding below 60 days as per company policy. - Negotiate better ocean freight from agents/Liners. Client Management: - Develop and nurture professional and personal relationships with key resources and touchpoints across the assigned client base. - Facilitate client engagement to ensure satisfaction, business retention, and opportunity development. - Create top-of-mind awareness and identity for the CFS through client engagement tactics. - Provide excellent customer service support and gather customer feedback on services. - Visit each assigned client at a frequency determined by business value and potential. - Notify clients of any developments likely to impact their business promptly. - Identify and convert cross-selling opportunities using commercial judgment. - Ensure client rebates align with CFS management guidelines. - Implement and monitor CRM programs for respective clients.,