The purpose of the role is to act as a Business Change Specialist for Middle Office. In terms of Governance, the role will reside in the Middle Office Operational Business Transformation Team.
The role will cover assigned change and support across Global Middle Office and will be required to work closely with colleagues and stakeholders across departments and global locations.
Responsibilities
Direct Responsibilities
Gathering, defining, agreeing and documenting requirements to ensure traceability and favourable project control
Design of operating models, both tactical and strategic, to support business change, ensuring these are understood and signed off by all relevant stakeholders.
Provide accurate status tracking and reporting, issue management (including facilitating workshops when required), managing actions, dependency management, chairing/attending governance meetings ensuring sufficient escalation where required.
Supporting our client and project integrated change control process. Collation of materials, chairing and minuting the project documents and internal / external meetings. Using the appropriate brainstorming, facilitation techniques and business analysis tools and techniques to ensure requirements meet the business need.
Participation and representation of BNP Paribas Securities Services at regular client update meetings
Dealing with all levels of the organisation from developers to senior sponsors
Effective project risk management
Collaborate with Subject Matter Experts and Ops Teams across all global locations
Identification and completion of any testing requirements to support implementation of business change.
Contributing Responsibilities
Contribute insight and analysis into potential projects/businesses cases ensuring accurate estimates for benefits and other project deliverables are SMART.
Where required, completing all necessary process documentation and procedures to promote projects into the production environment, including the management of deployment dates, plans, sign-offs, migration planning, training plans and contingency / back-out plans.
Technical & Behavioral Competencies Transversal
Financial services experience.
Operational experience in Middle Office Operations or a similar environment.
Ability to test IT solutions
Competent and sufficient with Microsoft Office Suite (Word, Excel etc.)
Ability to collaborate/teamwork
Ability to work and collaborate with others: within their own team and across different teams
- within hierarchical and functional relationships or outside these relationships (in top-down, bottom-up and/or transversal relationships
- in a project mode
- with people from other cultures and businesses, integrating different interpersonal and working styles.
Ability to give the appropriate level of information about their activities. Ability to respect differing points of view and seeks to build common ground with the diverse people and mindsets they interact with.
Attention to detail/rigour
Ability to ensure the precision, accuracy and thoroughness of the information manipulated or delivered.
Ability to accurately apply processes as they are defined.
Ability to ensure the relevance of the work done, the correct presentation of details and the full accomplishment of tasks, no matter how meticulous and precise the requirement
Organisational Skills
Ability to manage time, plan, structure, prioritise and coordinate activities and resources effectively to reach objectives.
Ability to plan and coordinate actions, activities or resources, monitor progress and offer corrective actions when needed.
If relevant, ability to assign responsibility to the appropriate individual or team and provide coordination, support and direction where required
Specific Qualifications:
Power BI certification
Skills Referential
Behavioural Skills : (Please select up to 4 skills)
Ability to collaborate / Teamwork
Attention to detail / rigor
Ability to deliver / Results driven
Creativity & Innovation / Problem solving
Transversal Skills:
Ability to understand, explain and support change
Analytical Ability
Ability to develop and adapt a process
Ability to anticipate business / strategic evolution
Ability to develop and leverage networks
Education Level:
Master Degree or equivalent
Experience Level
At least 5 years