Assistant Manager - MO - OBT

About Business line/Function:

The Middle Office Operational Business Transformation Department exists to provide a team of GMO change specialists with deep knowledge of the full GMO operational process spectrum. We pride ourselves in our thought leadership to deliver innovative, transformational and quick to market solutions. With a commitment to continuous improvement, we constantly search for new approaches and opportunities to drive value for our clients and colleagues within BPSS.

Projects and change initiatives that the team are involved in include the following categories: Client Changes, Client Implementation, Efficiency, Operational, Product Development, Regulatory, Strategic and Technical Projects.

The purpose of the role is to act as a Business Change Specialist for Middle Office. In terms of Governance, the role will reside in the Middle Office Operational Business Transformation Team.

The role will cover assigned change and support across Global Middle Office and will be required to work closely with colleagues and stakeholders across departments and global locations.

Responsibilities

Gathering, defining, agreeing and documenting requirements to ensure traceability and favourable project control

Design of operating models, both tactical and strategic, to support business change, ensuring these are understood and signed off by all relevant stakeholders.

Provide accurate status tracking and reporting, issue management (including facilitating workshops when required), managing actions, dependency management, chairing/attending governance meetings ensuring sufficient escalation where required.

Supporting our client and project integrated change control process. Collation of materials, chairing and minuting the project documents and internal / external meetings. Using the appropriate brainstorming, facilitation techniques and business analysis tools and techniques to ensure requirements meet the business need.

Participation and representation of BNP Paribas Securities Services at regular client update meetings

Dealing with all levels of the organisation from developers to senior sponsors

Effective project risk management

Collaborate with Subject Matter Experts and Ops Teams across all global locations

Identification and completion of any testing requirements to support implementation of business change.

Contribute insight and analysis into potential projects/businesses cases ensuring accurate estimates for benefits and other project deliverables are SMART.

Where required, completing all necessary process documentation and procedures to promote projects into the production environment, including the management of deployment dates, plans, sign-offs, migration planning, training plans and contingency / back-out plans.

Transversal

Financial services experience.

Operational experience in Middle Office Operations or a similar environment.

Ability to test IT solutions

Competent and sufficient with Microsoft Office Suite (Word, Excel etc.)

Ability to collaborate/teamwork

Ability to work and collaborate with others: within their own team and across different teams

- within hierarchical and functional relationships or outside these relationships (in top-down, bottom-up and/or transversal relationships

- in a project mode

- with people from other cultures and businesses, integrating different interpersonal and working styles.

Ability to give the appropriate level of information about their activities. Ability to respect differing points of view and seeks to build common ground with the diverse people and mindsets they interact with.

Attention to detail/rigour

Ability to ensure the precision, accuracy and thoroughness of the information manipulated or delivered.

Ability to accurately apply processes as they are defined.

Ability to ensure the relevance of the work done, the correct presentation of details and the full accomplishment of tasks, no matter how meticulous and precise the requirement

Organisational Skills

Ability to manage time, plan, structure, prioritise and coordinate activities and resources effectively to reach objectives.

Ability to plan and coordinate actions, activities or resources, monitor progress and offer corrective actions when needed.

If relevant, ability to assign responsibility to the appropriate individual or team and provide coordination, support and direction where required

Specific Qualifications:

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Ability to deliver / Results driven

Creativity Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to develop and adapt a process

Ability to anticipate business / strategic evolution

Ability to develop and leverage networks

Education Level:

Master Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications