Assistant Manager- Front Office

We are looking for a skilled Assistant Manager to join our Front Office team at Hyatt Regency, with 3-6 years of experience in the hospitality industry.

• Manage front office operations, ensuring seamless day-to-day activities.
• Supervise and coordinate staff members to achieve high levels of customer satisfaction.
• Develop and implement strategies to enhance front office services and improve guest experiences.
• Collaborate with other departments to ensure efficient communication and effective service delivery.
• Analyze customer feedback and implement changes to improve overall guest satisfaction.
• Maintain accurate records and reports, including front office performance metrics.

• Proven experience in front office management within the hospitality industry.
• Strong leadership and communication skills, with the ability to motivate and guide staff.
• Excellent problem-solving and analytical skills, with attention to detail and accuracy.
• Ability to work under pressure, handling multiple tasks simultaneously while maintaining composure.
• Knowledge of front office software and systems, with the ability to learn new technologies quickly.
• Strong understanding of customer service principles and practices, focusing on delivering exceptional guest experiences.