Assistant Manager

Job Description

Assistant Manager EXL/AM/1403826 ServicesGurgaon Posted On 26 Jun 2025 End Date 10 Aug 2025 Required Experience 2 - 5 Years Basic Section Number Of Positions 1 Band B1 Band Name Assistant Manager Cost Code D011930 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 400000.0000 - 700000.0000 Complexity Level Not Applicable Work Type Work From Home – Predominantly Working From Home But May Be Required To Work For A Certain No Of Days A Month From Office Organisational Group Analytics Sub Group Banking & Financial Services Organization Services LOB Banking & Financial Services SBU Analytics Country India City Gurgaon Center EXL - Gurgaon Center 38 Skills Skill BACHELORS RISK MONITORING RISK MANAGEMENT TOOLS Minimum Qualification BACHELOR'S DEGREE Certification No data available Job Description Job Description: We are seeking a dedicated and detail-oriented contractor to join our team for an after hours rotational shift position. The primary responsibility of this role is to monitor and respond to alerts and make necessary configuration changes to ensure optimal system performance and compliance. Key Responsibilities: Monitor and be on point for alerts outside of regular business hours, including nights, weekends, and holidays, as part of a rotational shift schedule. Review the alerts to determine the appropriate configuration changes required within the VRM portal. Make configuration changes accurately and efficiently, ensuring minimal disruption to the system. Document all changes and actions taken in response to alerts for auditing and tracking purposes. Extract daily reports from VRM to be shared with key stakeholders. Provide timely communication and reporting on alerts and changes to relevant stakeholders. Must be contactable using their personal smartphones for communication as part of the Bring Your Own Device (BYOD).. Qualifications: Experience with monitoring and Risk Management systems. Strong analytical and problem-solving skills. Ability to work independently and make decisions under pressure. Excellent written and verbal communication skills. Flexibility to work rotational shifts outside of normal business hours. Attention to detail and commitment to maintaining system integrity and security. Workflow Workflow Type L&S-DA-Consulting