Assistant Manager

Brief Job Description:Basics accounting knowledge
Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto PaymentsO2C/AR CycleUnderstanding on Suspense Accounts, Unidentified payments, Aging reportingAbility to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable them to improve their performanceHandling EscalationProvide inputs on process and system to the team Competencies Required: Assign work to the team members on a daily basisReview daily transactions & monitor completion of workTeam management and Transaction MonitoringProductivity ImprovementClient interaction, if required at supervisory levelEnsure compliance with internal policies and procedures, external regulations and information security standardsManagement reporting and oversightLeading a team of executives for checking, verifying, and validating data to ensure all details are correctly mentionedDriving Quality initiatives in the process to attain measurable positive resultsCreate reports on a daily, weekly & monthly basis for performance review with the onshore teamConduct quality audits from a sample of transactionsOnboard any new team member & complete trainingHold regular feedback & coaching sessions with the team Communicate with the internal teams within the client area for any further information required for completing transactionsCapture metrics in the process & analyze trends to take proactive measuresHave business reviews with the clients & internal managementEnsure the quality of the transactions is in compliance with predefined parameters Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns Skill Requirements: Qualifications Graduate/Masters in Accounting Good accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Collections and Disputes Specialization)At least 4-6 year of operational experienceBasic Excel skills and knowledge of ERP is desiredStrong numerical skills with an attention to detailGood written and Oral communication skillsAbility to prioritize & multi-taskExhibits meticulous attention to detailExcellent problem solving & analytical skills