Assistant Manager- Events Client Servicing

Client Relationship Management: 

• Build and maintain strong relationships with clients, acting as the primary point 

of contact. 

• Understand clients' business objectives, target audience, and marketing goals. 

• Proactively identify and address client needs and concerns. 

• Identify opportunities for upselling and cross-selling within existing client 

accounts. 

• Contribute to new business development initiatives. 

• Develop and present proposals to potential clients. 

• Resolve client issues and complaints in a timely and effective manner. 

Project Management: 

• Oversee the entire project lifecycle, from initial briefing to final delivery. 

• Develop detailed project plans, deck, timelines, creative checklist, 

presentations and budgets. 

• Brainstorming on the concept and design of the event by keeping client’s 

requirements in head.  

• Assign tasks to team members and monitor progress. 

• Ensure timely delivery of high-quality deliverables. 

• Giving presentations to the clients.  

• Manage project budgets and track expenses. 

Team Management: 

• Lead and mentor a team of executives. 

• Foster a collaborative and positive team environment. 

• Provide guidance and support to team members. 

• Conduct performance reviews and provide feedback. 

Reporting and Analysis: 

• Prepare regular reports on project progress, client satisfaction, and event 

performance. 

• Use data-driven insights to optimize future events. 

Qualifications and Skills: 

• Bachelor's degree.  

• 4+ years of experience in client servicing, preferably in an event agency. 

• Strong understanding of events industry.  

• Excellent communication and interpersonal skills. 

• Strong project management and organizational skills. 

• Ability to multitask and prioritize effectively. 

• Strong attention to detail. 

• Proficiency in Microsoft Office Suite. 

• A passion for events and a desire to stay up to date with industry trends. 

• Open to travel.