Assistant Manager

Key responsibilities

Wharf Supervisor:

• Oversee the vessel operations in the wharf
• Respond with speed during emergencies and bad weather conditions
• Anticipate and rectify any unforeseen difficulty during the cargo operations
• Liaise with Contract Managers and Vendors and ensure compliance with deadlines
• Adhere to Safety, Health and Environment Regulations and norms set out by DPW at all times and ensure compliance with Labour regulations
• Monitor equipment handling time especially for key cranes
• Liaise with IT for any system related improvements
• Report cause of delay if any and hand over the shift smoothly at the end of the shift to ensure a smooth transition
• In case of accidents is part of the Investigation team
• Berthing and Un-berthing Timelines set up are achieved.

Yard Supervisor:

• Optimize use of Yard equipments such as RTG Cranes based on terminal lines and container types
• Inputs provided at the end of the Shift should ensure a smooth transition and handing over process
• Continuously liaise with the Tower Controller and monitor the movement of the Trucks
• Ensure safety of all assets at all times during Yard Operations and also manage the code of conduct of all which includesTruckers
• Responsible for ensuring discipline of all employees and external resources and can take appropriate action against insubordination
• Berthing and Un-berthing Timelines set up are achieved.

Gate supervisor:

• Liaise continuously with the Yard Supervisor and monitor the incoming and outgoing truck movements
• Liaise with documentation centre for smooth functioning of gate operation.
• Handle emergencies with speed and ensure protection of assets
• Supervise Gate staff to work efficiently to prevent delays, proper checks , maintain a harmonious work environment and ensure protection of assets and prevention of damage.
• Assist in case of exceptions like report, for slow system, lack of support

• Ensure liaise with gate surveyors for damage reports and ensure same is updated in system.

• Ensure ODC, IMO, and Reefer details are properly updated in system.

• Control ODC gate whenever necessary for access.

• Liaise with Customers & stakeholders for issues related gate with gate movement/documentation.

• Contribute to the continuous improvement process and to the meeting of business objectives.
• Berthing and Un-berthing Timelines set up are achieved.

ICD Supervior:

• Liaise with railways, planners, yard, train operators, other terminals to ensure smooth operations
• Responsible for Safety and Security within his area of work
• Report any damage or exceptions that occur within his area of work
• Manage any labour related issues and adhere to timelines and targets as far as possible

• Berthing and Un-berthing Timelines set up are achieved.

Documentation Supervisor

• Manage documentation with shipping line within standardized formats
• Ensure compliance and follow procedure in case of exceptions
• Finalize list for loading
• Communicate with multiple stakeholders and ensure quick redressal
• Proper Updating and database management on operational front. Updating of IAL, EAL, Damage reports
• Berthing and Un-berthing Timelines set up are achieved.
• Ensuring Custom formalities and custodianship is maintained.
• Verify documents without making errors
• Training and team building of Documentation staff.
• Liaise with the other personnel for cargo, ship related to information