Assistant Manager - Application Engineering

Role & responsibilities

Inside Sales:

• Manage complete pre- and post-sales coordination activities for the entire product range, including trading and system orders.
  
• Handle customer inquiries and provide prompt support.
  
• Manage cost estimation, pricing, and submission of commercial offers.
  
• Prepare detailed technical offers for project orders.
  
• Verify received orders and prepare order acceptances and work orders in the ERP system.
  
• Ensure timely and accurate submission of tenders.
  

Application Engineering:

• Handle application engineering for vacuum pumping systems, including the development of concepts to meet customer requirements in coordination with the engineering team.
  

Sales Support Activities:

• Develop Standard Operating Procedures (SOPs), and manage MIS reports and technical data sheets.
  
• Independently coordinate and communicate with principal companies, vendors, customers, and internal teams to support the above activities.
  

Team Management:

• Manage team performance, conduct regular reviews, and design training and development plans to enhance team capabilities.
  

Preferred candidate profile

• Bachelor's degree in Mechanical Engineering or related field
  
• Strong understanding of fluid mechanics and thermodynamics for performing engineering calculations
  
• Ability to read and interpret P&IDs and other engineering documents
  
• Basic knowledge of 2D drawing creation (AutoCAD or similar software is a plus)
  
• Experience in preparing technical documents such as data sheets and specification sheets for project enquiries
  
• Good understanding of commercial aspects related to sales
  
• Familiarity with instruments like pressure, temperature, and flow transmitters
  
• Excellent written and verbal communication skills, including professional email writing
  
• Proficient in MS Office, especially Excel (pivot tables, templates, data analysis)
  
• Detail-oriented with good coordination and problem-solving skills
  
• Experience with ERP systems is an added advantage