Presales Consultant- Cross Sales

0 - 3 years

1 - 4 Lacs

mumbai thane mumbai (all areas)

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Place phone calls to the leads received and pitch them home related products/services Generate the leads' consent to be contacted by the individual brands related to their home related products/services needs Keep following up with the leads whose consent is not generated yet but have a requirement Coordinate with the PoCs from different brands to ensure the customers are contacted by them and serviced appropriately Ensure timely responses to customer queries and deliver high-quality customer service Provide product/service details, features and pricing to prospects through calls, WhatsApp, and emails. Maintain the track record of conversations in the CRM

Preferred candidate profile

Excellent communication and interpersonal skills (English, Hindi, and local language preferred). Strong telephone etiquette and persuasive conversation skills. Ability to understand client needs and match them with suitable property options. Basic knowledge of CRM tools, Excel, and lead tracking. Proactive, target-oriented, and self-motivated. Prior experience in real estate pre-sales or telesales will be an added advantage.

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