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Assistant IT Manager

Assistant IT Manager

Trellance

7 - 12 years

8 - 13 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

vpn soc consulting active directory voip windows business intelligence microsoft cisco firewall

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide leadership and management of the Trellance Office Systems Administrator and Desktop Support personnel in India.

Support and oversee day-to-day Systems Administration, including Office 365, Mobile Device Management (Intune), ManageEngine Endpoint Central, CrowdStrike, Netskope, and Cisco Meraki.

Support and oversee administration for the management of Active Directory and Entra environments.

Review and approve the installation, configurations, testing and maintenance for on-premises operating systems, application software and system management and monitoring tools.

Provide Tier 3 Desktop and Trellance end-user partner support.

Provide Tier 3 Remote User access systems Beyond Trust, VDI, Windows 365 and VPN s.

Maintain and support Payment Card Industry Data Security Standards (PCI DSS) throughout the enterprise.

Maintain and support AICPA Service Organization Controls (SOC-1 and SOC-2) throughout the enterprise.

Ensure current Office network documentation including flowcharts, network diagrams, hardware and software inventories are maintained and reviewed at least annually.

Ensure 3rd Party OS patches at established intervals.

Support PC/Server/LAN resources according to corporate established Service Level Agreements.

Manage Cisco Meraki network Infrastructure.

Monitor, control and secure network resources.

Manage and maintain SaaS based applications.

Manage Microsoft Azure and AWS with knowledge on cloud networks and site to site connections.

Proactively ensure the highest levels of systems and infrastructure availability.

Maintain job knowledge by participating in educational opportunities and reading professional publications/websites.

Update, create and maintain KB articles in the service desk.

Collaborate with and support Cloud Engineers, Application developers on PC/Server/LAN hardware and software implementations.

Manage and maintain software licenses and copyright agreements, updates, revisions and service/maintenance arrangements.

Liaise with hardware vendors for problem resolution.

Manage projects to meet deadline and budgeting constraints.

Perform other duties as assigned.

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Assistant IT Manager