Assistant IT Manager

2 - 5 years

2 Lacs

Posted:18 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Assist in managing and maintaining hotel IT infrastructure (servers, networks, hardware, and software)
  • Ensure smooth operation of Property Management Systems (PMS), POS systems, and other hotel applications
  • Monitor network performance, internet connectivity, and Wi-Fi services for guests and staff
  • Provide technical support and troubleshooting for hotel departments
  • Support data backup, disaster recovery, and cybersecurity measures
  • Assist in managing user accounts, access controls, and system security
  • Coordinate with vendors and service providers for IT-related services
  • Maintain IT documentation, SOPs, and system records
  • Support installation and upgrades of hardware and software
  • Train hotel staff on basic IT systems and security best practices

Required Skills

  • Strong knowledge of computer hardware, software, and networking
  • Experience with hotel systems (PMS, POS, IPTV, access control, CCTV)
  • Knowledge of LAN, WAN, Wi-Fi, and network security
  • Troubleshooting and problem-solving skills
  • Basic knowledge of cybersecurity and data protection
  • Good communication and coordination skills
  • Ability to work under pressure and handle multiple tasks
  • Vendor management and coordination skills
  • Attention to detail and documentation skills
  • Teamwork and leadership support skills

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • 2–5 years of IT experience, preferably in the hospitality industry
  • Experience in hotel IT systems is an advantage
  • Relevant IT certifications (CCNA, CompTIA, Microsoft, etc.) preferred

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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