Assistant General Manager Sales

About AiSensy

AiSensy is a WhatsApp-based Marketing & Engagement platform empowering 100,000+ businesses, including leading brands like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, and Cosco, to grow their revenues via WhatsApp.

• 400+ Crore WhatsApp messages exchanged yearly between businesses and users via AiSensy
• Trusted by top brands like Delhi Transport Corporation, Vivo, PhysicsWallah & more
• Businesses drive 2580% of revenues using AiSensy
• Backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

The Opportunity

• Work with a dynamic, fast-growing team obsessed with customer happiness.
• Gain hands-on experience in building and optimising support systems and processes.
• Collaborate closely with founders and leaders, sharing insights and receiving direct feedback.
• Be part of a mission-driven startup shaping the future of WhatsApp-led engagement

Responsibilities

• Lead & Scale Sales Team

  Hire, mentor and manage a high-performing sales team to consistently achieve and exceed revenue targets.

• Drive Revenue Growth

  Build and execute sales strategies to expand customer base and maximize revenue from existing and new clients.

• Sales Training & Development

  Conduct regular coaching sessions, skill-building programs and performance reviews to ensure continuous improvement.

• Process & SOP Creation

  Design and implement robust sales processes, reporting frameworks and SOPs for tracking, forecasting and performance measurement.

• CRM Ownership (LeadSquared)

  Ensure accurate pipeline management, reporting and analytics by fully leveraging LeadSquared CRM.

• Cross-functional Collaboration

  Work closely with Operations, Marketing and Customer Support to create a seamless customer experience.

• Onboarding & Induction

  Oversee onboarding and training of new sales hires to ensure quick ramp-up and alignment with company goals.

• Strategic Planning

  Analyze market trends and competitive landscape to identify opportunities and plan long-term revenue growth.

Qualifications

• Experience

  812 years of proven B2B SaaS/Tech sales experience, with at least 35 years in a leadership/people management role.

• Domain Knowledge

  Strong understanding of SaaS sales cycles, B2B customer buying behavior, and WhatsApp/Conversational Commerce space (preferred).

• Team Leadership

  Proven ability to hire, inspire and scale a high-performance sales team.

• Process & Analytics Skills

  Strong background in sales forecasting, creating SOPs and using data-driven insights to improve conversion and retention.

• CRM Proficiency

  Hands-on experience with LeadSquared (or similar CRM platforms) is a must.

• Strategic & Result-Oriented

  Ability to set long-term sales strategies while delivering on immediate revenue goals.

• Communication & Negotiation

  Excellent interpersonal, presentation and deal-closing skills.

• Communication & Culture

  : Excellent written and verbal communication, and the ability to instil a customer-first, high-output culture.
• Location: Open to work full-time from AiSensy's Gurugram office.

Why Join Us

• Be part of a

  supportive and innovative environment

  that values growth.
• Opportunity to lead impactful projects and shape customer experiences in a

  scaling organisation

  .
• Directly contribute to the success of brands, generating a large share of revenues via AiSensy.
• Grow your career in a company where

  customer satisfaction is the top priority