Assistant General Manager
Department: Primary
Reports to: City Head
Location: Pune
Objective of the Role:
The Assistant General Manager is responsible for driving sales growth, managing high-value client relationships, and leading a team of sales professionals to achieve revenue targets. The role involves developing strategic sales plans and ensuring seamless execution of sales operations to maximize market penetration and business profitability.
Qualifications & Experience
- Bachelors or masters degree.
- 8+ years of experience in real estate sales, with at least 4+ years in a leadership role.
- Proven track record in achieving sales targets and driving revenue growth.
- Experience in residential, commercial, or luxury real estate markets.
- Proficiency in CRM platforms, sales management tools, and market research analytics.
- Key Performance Indicators (KPIs)
- Revenue & Sales Target Achievement: Monthly and quarterly revenue growth.
- Conversion Rate: Percentage of leads converted into successful sales.
- Customer Satisfaction & Retention: Repeat business and referrals from clients.
- Sales Team Productivity: Performance and target achievement of sales team members.
- Market Penetration & Growth: Expansion into new areas and increased sales volume.
Key Responsibilities
1. Sales Strategy & Revenue Growth
- Develop and implement sales strategies to achieve revenue and profitability targets.
- Identify new business opportunities, customer segments, and emerging real estate trends.
- Collaborate with the marketing team to enhance lead generation and brand visibility.
- Align the companys strategic objectives with economic, industry, and regulatory changes.
- Provide data-driven recommendations to leadership for decision-making.
2. Sales Team Leadership & Performance Management
- Lead and mentor a team of sales managers, executives, and relationship officers.
- Set performance benchmarks for the sales team and track progress.
- Conduct training sessions, skill development programs, and motivational initiatives.
- Foster a high-performance sales culture to enhance productivity and efficiency.
3. Client Relationship Management & Deal Closure
- Oversee client interactions, negotiations, and sales closures for high-value deals.
- Ensure seamless customer experience, from inquiry to post-sales service.
- Address customer grievances and ensure timely resolution to maintain customer satisfaction and retention.
- Work closely with the legal team to ensure smooth documentation and compliance.
4. Market Research & Competitive Intelligence
- Conduct market analysis to identify potential locations, competitor activities, and pricing trends.
- Provide insights and recommendations for new project launches and sales strategies.
- Monitor changing consumer preferences and industry developments to stay ahead of the competition.
5. Reporting & Sales Process Optimization
- Track sales metrics, revenue reports, and conversion ratios for data-driven decision-making.
- Present weekly, monthly, and quarterly sales reports to senior management.
- Drive process improvements to enhance efficiency and reduce sales cycle time.
- Key Skills & Competencies
- Sales Leadership & Business Acumen: Strong ability to develop and execute sales strategies.
- Negotiation & Deal Closure: Expertise in handling high-value real estate transactions.
- Broker & Channel Partner Management: Experience in working with broker networks.
- Customer Relationship Management: Ability to manage and retain high-value clients.
- Data-Driven Decision Making: Proficiency in CRM tools, sales analytics, and reporting.
- Problem-Solving & Market Adaptability: Ability to navigate market challenges and drive innovative solutions.
