Assistant Facilities Manager

As an Assistant Facilities Manager at JLL, you will play a vital role in supporting comprehensive facilities operations for our client sites. Reporting to the Post Facilities Manager, you will help oversee day-to-day operations, manage vendor relationships, and ensure exceptional service delivery while maintaining strong client relationships. This position offers you the opportunity to develop your leadership skills while implementing industry best practices in facilities management. You'll contribute directly to JLL's mission of shaping the future of real estate for a better world by delivering world-class services that exceed client expectations and create operational excellence across multiple facets of facilities management.

• Provide leadership and coaching to site teams, fostering an environment of teamwork and performance excellence while serving as backup to the Post Facilities Manager
• Manage vendor relationships across both hard and soft services, ensuring timely delivery within budget and compliance with procurement procedures
• Build and maintain strong relationships with key stakeholders, delivering excellent customer service that meets or exceeds client expectations
• Monitor financial operations to ensure targets are met, including overseeing accounts payable procedures and contract management
• Implement and maintain health and safety protocols, including reviewing contractor Safe Work Method Statements prior to work commencement
• Oversee site operations including cleanliness standards, work order management, and continuous improvement of operational efficiencies
• Participate in 24/7 emergency call support rotation with site attendance as required

• Demonstrated experience in facilities management or related operational role
• Strong leadership skills with ability to coach and develop team members
• Experience managing vendor relationships and service contracts
• Knowledge of financial management including budget oversight and procurement processes
• Understanding of health and safety requirements in a facilities environment
• Excellent customer service skills and stakeholder management capabilities
• Strong problem-solving abilities with attention to operational details

• Previous experience in government or high-security facilities management
• Knowledge of Commonwealth procurement rules and procedures
• Experience with critical environment management (CEM) systems
• Background in residential property management
• Familiarity with risk management frameworks and business continuity planning
• Experience with facilities management systems and work order management
• Training in emergency response procedures

Scheduled Weekly Hours: