Assistant Account Manager

Assistant Account Manager

Roles & Responsibilities:

• Assist in communication with clients to understand their needs, address concerns, and provide updates on account status.
• Collaborate with Account Managers to develop strategic account plans.
• Help with the sales process by preparing proposals, presentations, and contracts.
• Coordinate with the sales team to ensure the timely delivery of products or services.
• Address and resolve client issues in a timely and effective manner, escalating when necessary.
• Analyze client data and market trends to identify opportunities for account growth.
• Generate reports and presentations for both internal and external use.
• Build and maintain positive relationships with clients, including networking and attending meetings.
• Handle administrative tasks such as preparing reports, maintaining client files, and updating databases.
• Coordinate with other departments to ensure smooth account operations.

Skills Required:

• Strong communication skills for interacting with clients and providing updates.
• Ability to collaborate with Account Managers on strategic planning.
• Experience in preparing proposals, presentations, and contracts to support sales.
• Problem-solving skills to address and resolve client issues.
• Strong data analysis skills to identify market trends and growth opportunities.
• Proficiency in generating reports and presentations.
• Excellent relationship-building skills.
• Strong organizational skills for administrative tasks, including file maintenance and database updates.

QUALIFICATION:

• Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.