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Hemogenomics
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Area Service Manager

Area Service Manager

Hemogenomics

0 years

0 Lacs

New Delhi Delhi India

Posted:1 day ago| Platform:

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Skills Required

service cutting healthcare technology collaboration scheduling troubleshooting training support diagnostics management leadership communication coordination engineering

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

At Hemogenomics, diagnosis and disease prevention are at the heart of everything we do. We are committed to making cutting-edge healthcare technology available in India. Through collaboration with global leaders, we enable better screening for better health. Our focus is on delivering advanced solutions to enhance public health outcomes.

Role Description

This is a full-time on-site role for a Field Service Manager located in New Delhi. The Field Service Manager will be responsible for overseeing field service operations, managing a team of technicians, and ensuring customer satisfaction. Daily tasks include scheduling and coordinating service visits, troubleshooting technical issues, maintaining service records, and providing training and support to the team. The role also involves liaising with clients to ensure their needs are met and their expectations exceeded.

Qualifications

Strong technical skills in troubleshooting, diagnostics, and maintenance
Team management and leadership skills
Excellent communication and customer service skills
Experience in scheduling, coordination, and logistics
Ability to work independently and handle multiple tasks effectively
Experience in the healthcare or medical equipment industry is a plus
Bachelor's degree in Engineering, Healthcare Management, or a related field
Ability to travel 50-75% of the time.

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Area Service Manager