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Tata Capital
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Area Sales Manager - Retail MFB - Sales

Area Sales Manager - Retail MFB - Sales

Tata Capital

4 - 9 years

5 - 9 Lacs

Mancherial

Posted:1 month ago| Platform:

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Skills Required

microfinance area sales management team management sales sales management area sales channel sales customer service customer complaints sales growth business development retail fmcg sales marketing b2b sales recruitment business growth

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Area Sales Manager to lead our retail microfinance business in Mancherial, Sanjeevaiah Colony, and JM. The ideal candidate will have 4 to 9 years of experience driving sales growth and managing teams. Roles and Responsibility
Drive microfinance business growth by identifying potential locations and achieving business targets.
Lead a sales team of loan officers and branch managers to achieve their goals.
Assess potential client base and product acceptability in new regions.
Develop innovative collection strategies to prevent risky areas and ensure portfolio quality.
Conduct field visits to ensure onboarding of quality customers and visit center meetings to assess conduct.
Formulate plans to drive strong business growth by recruiting, driving, managing, and motivating the team across assigned territories.
Ensure repayment, collection efficiencies, and delinquency management in respective areas.
Identify productive branch locations and manage all compliance, audit, legal, customer service, operations, logistics, admin, HR, and other related issues in the area.
Keep a close eye on external environment (defaulting pockets, competition, socio-political issues) and understand/act with early warning signals.
Ensure timely compliance with PHC reports and audit reports.
Recruit, train, learn, and upskill manpower in the ranches to maximize productivity.
Train Branch Managers and Loan officers to enhance productivity, customer assessment, technical knowledge, FTR improvement, and TAT reduction.
Guide staff to promptly resolve customer complaints and maintain desired customer satisfaction.
Serve as a strong middle link between Head Office and Field Staff to disseminate important information.
Provide inputs for enhancing existing products and suggest new ones to Head Office Teams that suit target customers and geographies.
Supervise a cluster of 4-6 branches within the area, assisting, monitoring, and supervising them on all aspects to ensure smooth business operations.
Ensure all systems and processes are followed at the branch as stipulated by Senior Management and ensure all staff are adequately trained on company products and processes.

Job
Post Graduate or Graduate in any discipline.
Minimum 4 years of experience in sales management, preferably in microfinance.
Possess strong leadership and team management skills.
Demonstrate excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines is essential.
Strong analytical and problem-solving skills are required.
Experience in handling compliance, audit, legal, customer service, operations, logistics, admin, HR, and other related issues is necessary.
Knowledge of defaulting pockets, competition, and socio-political issues is beneficial.

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Mumbai Maharashtra

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Area Sales Manager - Retail MFB - Sales