About the team :
The Oil and gas vertical Focused Offline payment solution team. Includes payment of oil/petrol and gas bills via QR Codes and POS machines. Predominantly dealing with Petrol and gas station Merchants and other Retail businesses, handling end-to-end sales and Operations. Onboarding new merchants for offline solutions and servicing existing merchants. Maintaining good relationships with PSU Companies / Oil marketing Companies.
Responsibilities:
* Managing, training, and providing overall guidance to the Service team of an assigned territory.
* Setting reasonable Service targets to be achieved by the team.
* Monitoring the performance of the service team and motivating members to meet or exceed service targets.
* Collecting customer feedback and providing updates to senior management.
* Traveling to potential and existing customers within an assigned service area to present company offerings and build brand awareness.
* Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close service requests.
* Developing and sustaining long-term relationships with customers.
* Implementing a service management process to assist the service team in identifying and prioritizing key customers and prospects.
Requirements:
* 5+ yrs of experience in Distribution sales in EDC, fintech, Banking / Insurance
Sales.
* Set and track sales targets for the team.
* Review of Sales Team.
* Research and discover methods to increase customer engagement.
* Will be handling the assigned territory for Oil and Gas.
* Good communication and leadership skills.
* Knowledge of Excel (Optional).