Area Revenue Head - Company Serviced

Job Description

Job Description: Department Revenue Reporting to SOB Head Key Responsibilities Lead a team of Revenue Leads to strategize and drive revenue metrics in the designated territory. Drive line sales through various means from existing OYO operators Help generate revenue by driving occupancy and ensuring availability of sellable rooms Ensure collection of accounts receivable/outstanding amount from clients/accounts Maintain and review monthly sales tracker of accounts and targets Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business Manage assigned portfolio of operators of the hub and prevent churn by solving operator issues proactively. Ensure FnF is done properly for churned properties/operators Ensure cluster performance of GX metrics against target, especially driving guest experience performance for bottom properties in the cluster Manage daily operations of various hotels and ensure adherence to all OYO operational procedures and guidelines Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience. Resolve issues arising between property operators, customers & internal team Ability to frequently travel on ground and create a healthy property and operator funnel Store front acquisition in SOB, building and increasing portfolio Contracting and rent negotiation for SOB properties Cross-functional approach through coordination with multiple teams across organization. Create an exuberant property operator relationship to build on referral network Responsible for maintaining CM positive PnL for SOB properties Conduct regular audits on SOB properties Drive FnB revenue on SOB properties Ensure proper training is done for property managers on SOB properties People Responsibilities Yes Key Performance Indicators Ensuring occupancy (URNs) month on month Prepaid (PP) realization Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) QR adoption for bookings Unhappy and delight ratings GnB and OTA rating Factors Influencing Hiring DecisionExperience 7 - 8 years of overall experience in sales & operations Min 3-4 years of experience in a people manager capacity Experience in Hotel Industry would be an added advantage Ready to travel as and when required and willingness to work on field. Technical Skills Networking ability Soft Skills (ERP/APP usage, Excel, Email Writing) Excellent communication skills (verbal and written) Good negotiation skills Analytical ability Behavioural Skills Team Player Communication Skills Energetic Stake Holder Interaction/Management Internal SOB Head/Hub Head, Supply Team, Revenue team, TR Team, Central Teams External Property operators/owners, Real Estate Brokers