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Bajaj Finance
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Area Manager - Debt Management Services - The Wheels/Sr. Area Manager

Area Manager - Debt Management Services - The Wheels/Sr. Area Manager

Bajaj Finance

4 - 5 years

8 - 12 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

service management problem management change management incident management itil project management customer service customer support itil process service engineering itsm after sales service service delivery management capacity management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose
This position is open with Bajaj Finance ltd.

Drive Front end collections for the two-wheeler business while ensuring that the team and debt management service agencies follow the appropriate guidelines and code of conduct to ensure maximum collections and achieve minimum loss rates.

Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes
Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) To achieve collection targets assigned to the territory by meeting collection target for the area assigned.

Meeting the Target on Cost of Collections.

Ensuring meeting PI Targets within cost limit specified.

Guideline on steps to be followed for surrender / repossession of vehicle and stock yard management.

Ensuring legal guidelines are complied for entire Debt Management Services structure in letter and sprits.

Ensure that the debt management service agencies and executives adhere to the DMS €“ Compliance guidelines.

Ensure adherence to the Code of Conduct.

Continuously monitoring debt management service agencies and executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Evaluate
Required Qualifications and Experience
Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.

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Area Manager - Debt Management Services - The Wheels/Sr. Area Manager