Senior Principal Technical Program Manager - Search

What you will do

• Understand and stay up-to-date on latest innovations in AI and Search. Partner closely with engineering teams to translate these into practical platform evolution for Atlassian bringing value to our customers.
• Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.
• Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.
• Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more.
• Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.
• Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.
• Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.
• Manage complex dependencies and projects with a broad scope across the company

• 8+ years of experience on software teams as Development Manager, Technical Product Manager or TPM leading technical platforms areas
• Deep domain experience in AI and/or Search. Example: Model Inference, Model Evaluation, Model Training, LLM Ops, Semantic Search, Search Relevance, etc.
• Partner with Engineering in defining direction, strategy and execution at Platform level
• Strategic thinking and ability to understand business objectives to translate them into technical problems and programs.
• Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.
  • TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such.
• Experience defining and running end-to-end complex technical programs
• Strong leadership, organizational, and communication skills

• A B.S. in Software Engineering, Computer Science, or Technical Discipline