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Bajaj Finance
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Area Manager - Debt Management Services - The Wheels/Sr. Area Manager

Area Manager - Debt Management Services - The Wheels/Sr. Area Manager

Bajaj Finance

3 - 4 years

8 - 12 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

service management problem management change management incident management itil project management customer service itil certified customer support itil process service engineering itsm after sales service service delivery management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose
This position is open with Bajaj Finance ltd.

NSB business is a new business formed recently which aims at serving as virtual Joint Venture between BFL & the partners.

To support the business, we have set up an exclusive collections team which will help the NSB business to have the least NPA.

Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes
Duties and Responsibilities

Able to hire/empanel the vendor/agency for the collection process at their respective location.

Have to manage the vendor/agency for collections.

Have to manage FOS for collection of used car product.

Good knowledge on processes involved towards repossession of used car product

Able to maintain the reports/tracker related to the allocation & collection records.

Need to interact with the customer for collection of amount.

Required Qualifications and Experience
Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.

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Area Manager - Debt Management Services - The Wheels/Sr. Area Manager