Job Purpose
This position is open with Bajaj Finance ltd.
Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targets
Duties and Responsibilities
Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business.Sales Force Management, data management and efficient use of call center leadsDealer visit along with sales manager/FOSPortfolio management 99% zero bucket collections Maintaining FEMI at 9% across location & spanMonthly 5 days location travelEnsure teams adherence to sales governance & compliance processes Adherence to customer delivery TATEnsure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.Recruiting and Retaining high performers.Team management & Grooming of the team to achieve their respective targetsManaging the Delinquency of the business sourced to ensure health of portfolioExcel & power point presentation knowledge & sDaily review with ABSM regarding projections / activity plan for the dayReviews with ABSM on projection verses delivery daily, to spur planning for the next dayEnsures execution of the defined activity plan for customer visits by the team during the dayAssists in Collections in HTS cases for buckets X and 1, as well as higher bucketsProvides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and supportNominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevantResolves issues regarding documentationsDecides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patternsPlans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approvalCascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve themPeriodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetrationShortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendationsReviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job)Team Management Retention of front line sales forceMaintaining consistent delivery of high performanceAttrition (on roll & off roll)
Required Qualifications and Experience
Education
- Graduation / MBAExperience & sGraduation with 4 to 6 years and MBA with 3-4 years of relevant experienceDemonstrated success & achievement orientation.
- Strong analytical s to drive channel performance and drive profitability
- Strong bias for action & driving results in a high performance environment.People & Relationship Management s
- Excellent Communication and Negotiation s Affirmative in nature, Strong Leadership s, Clarity of thought and perseverance.