Application Production Support Professional - Automation ( Ansible )

Position -

Position Purpose
The primary purpose of the position will be to support BNL Application Production teams in their CHANGE activities, primarily:

- Automation of the Changeman development tool (OCAI)

- Evolution of digital channels

- Migration to Cloud environment (Petal2Core)

- Review of Command Center processes

- Support for IT Continuity DORA

Responsibilities

• Ensuring smooth and efficient transition of IT projects during the operational phase
• Collaborating with cross-functional teams to identify and resolve potential issues during the transition process
• Continuously improving transition and methodologies to optimize efficiency and effectiveness
• Coordinate closely with Rome IT Application Production Teams working on IT Evolution program and all other BNL BNP Paribas IT teams
• Proven ability to manage multiple projects simultaneously and meet deadlines
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical abilities
• A proactive and results-driven approach to work

• Help build team spirit and integrate into BNL BNP Paribas culture
• Contribute to the regular activity reporting and KPI calculation
• Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris
• Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

1. Infrastructure Administration Open Environment:

o Cloud Native Application with focus on IBM cloud (Platform as a Service)

o Familiarity with Cloud technology

- Kubernetes

- Docker

- RedHat OpenShift

o Operating System :

- RedHat Linux 6.x, 7.x, 8.x

- Windows Server 2012, 2016, 2019

o System Scripting (Shell, Python, ecc.)

2. Strong technical knowledge and experience on:

o Ansible

o Terraform

o Helm

Other general competences:

• Jenkins
• Gitlab
• Nexus / Artifactory
• Sonarqube
• Cloud Native Applications (Kubernetes)
• Experience with ServiceNow ticketing system and/or other ITSM solutions
• Good written and spoken English
• Measure and identify areas for improving Quality and overall Delivery
• Be able to communicate efficiently
• Good team-player

Basic knowledge of Italian language will be considered a plus in the selection phase

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

• Ability to collaborate / Teamwork
• Critical thinking
• Client focused
• Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

• Analytical Ability
• Ability to set up relevant performance indicators
• Ability to develop others & improve their skills
• Ability to understand, explain and support change
• Ability to manage / facilitate a meeting, seminar, committee, training

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years.