Application Engineer

Academic Background: Diploma / Bachelor’s Degree in Mechanical Engineering

Preferred Industry : Gear Cutting Machine tool industry

Work Experience: 2 to 4 years

Main Task

• Providing pre-sales technical support, including feasibility studies and presentations to customers.
• Offering post-sales support, including training,troubleshooting, and resolving process-related issues at customer sites.
• Conducting machine commissioning and ensuring optimal performance.
  

Application Development

• Developing and optimising applications for existing machines.
• Assisting in the development of new gear cutting machine products.
• Conducting component trials and prove-outs.
  

Technical Expertise

• Analysing engineering drawings, electrical schematics, and manufacturing processes related to gear cutting.
• Understanding customer requirements and translating them into machine configurations and process parameters.
• Providing technical documentation like offers, control plans, and cycle time studies.
  

Collaboration And Communication

• Collaborating with sales and product development teams to address customer needs and provide feedback.
• Maintaining clear communication with customers to address queries and provide solutions.
• Representing the company at exhibitions and industry events.
  

Competencies Required

• Understanding of various gear types (spur, helical,bevel, etc.), gear cutting methods (hobbing, shaping,grinding, etc.), and the associated tooling, fixtures,and setup procedures.
  

Machine Operation And Setup

• Familiarity with operating and setting up gear cutting machines, including CNC controls (Fanuc, Siemens,etc.).
  

CNC Programming

• Proficiency in programming gear cutting machines,including part programming and understanding of different CNC control systems.
  

Troubleshooting And Diagnostics

• Ability to diagnose and troubleshoot issues related to machine performance, process parameters, and product quality.
  

Metrology And Inspection

• Knowledge of gear metrology principles, inspection equipment (CMMs, gear checkers), and the ability to interpret measurement data.
  

Skill Required

• Excellent verbal and written communication skills to interact with customers, explain technical concepts,and collaborate with internal teams.
  

Customer Focus

• Understanding customer needs and providing technical support to ensure customer satisfaction.
  

Adaptability And Flexibility

• Willingness to adapt to changing customer requirements and work in a dynamic environment.
  

Willingness To Travel

• Ability to travel to customer sites for installations,training, and troubleshooting.
  

Knowledge On SPC

• Ability to prove machine for statistical process control (SPC)