APAC Logistics Coordinator, Global Transportation and Logistics

Job Description

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications As a Logistics Coordinator, you will: Optimize transportation and logistics for superior customer experience Manage transportation manifests, shipping documentation, and shipment tracking Provide updates and in-depth analysis on transportation issues affecting pickup and delivery Your role involves: Supporting APAC Logistics Specialists in process improvements, cost reduction, and enhancing delivery speed and reliability Communicating with internal and external stakeholders to ensure excellent customer experience Ideal candidates possess: Independence and flexibility Strong communication skills Customer-focused mindset Analytical, problem-solving, and organizational abilities Experience working with carriers and delivery service providers. Knowledge of local logistics, preferably with experience in last mile / final mile deliveries Key job responsibilities The Candidate responsibilities are: - Daily creation of RAD fulfillment shipping documentation and manifests for outbound shipments. - Daily tracking of the shipments picked by APAC carrier networks - Daily tracking of the metrics related to delivering shipments. - Maintain record of the proof of delivery and proof of handover for shipments, and be able to leverage our existing systems for full traceability of shipments. - Resolving tickets raised for inquiring about missed shipments. - Visit our fulfilment centers to solve issues related to the handover of shipment to vendors. - From time to time, visit our 3PL logistics service providers to ensure they are compliant with our handling and storage requirements. About the team Global Transportation Logistics (GTL) team supports the movement of non-inventory IT equipment (assets, spare parts, and consumables) across our fulfillment and delivery networks (including Data Centers). This team consists of both inbound/outbound logistics, reverse logistics programs, dangerous goods and import/export trade compliance. Track record of coordinating with carriers and vendors while demonstrating strong knowledge of local logistics networks and last/final mile delivery operations. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.