0 - 6 years
3 - 4 Lacs
Posted:3 months ago|
Platform:
Work from Office
Full Time
As a Logistics Coordinator, you will: Optimize transportation and logistics for superior customer experience Manage transportation manifests, shipping documentation, and shipment tracking Provide updates and in-depth analysis on transportation issues affecting pickup and delivery Your role involves: Supporting APAC Logistics Specialists in process improvements, cost reduction, and enhancing delivery speed and reliability Communicating with internal and external stakeholders to ensure excellent customer experience Ideal candidates possess: Independence and flexibility Strong communication skills Customer-focused mindset Analytical, problem-solving, and organizational abilities Experience working with carriers and delivery service providers. Knowledge of local logistics, preferably with experience in last mile / final mile deliveries Key job responsibilities The Candidate responsibilities are: - Daily creation of RAD fulfillment shipping documentation and manifests for outbound shipments. - Daily tracking of the shipments picked by APAC carrier networks - Daily tracking of the metrics related to delivering shipments. - Maintain record of the proof of delivery and proof of handover for shipments, and be able to leverage our existing systems for full traceability of shipments. - Resolving tickets raised for inquiring about missed shipments. - Visit our fulfilment centers to solve issues related to the handover of shipment to vendors. - From time to time, visit our 3PL logistics service providers to ensure they are compliant with our handling and storage requirements. About the team Global Transportation Logistics (GTL) team supports the movement of non-inventory IT equipment (assets, spare parts, and consumables) across our fulfillment and delivery networks (including Data Centers). This team consists of both inbound/outbound logistics, reverse logistics programs, dangerous goods and import/export trade compliance. - 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience - High school or equivalent diploma - Work 40 hours/week, and overtime as required - Are 18 years of age or older - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Detail-oriented with high organizational skills.
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