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RED Global
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Analyst

Analyst

RED Global

0 years

0 Lacs

Hyderabad Telangana India

Posted:2 days ago| Platform:

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Skills Required

monitoring management stability efficiency analytics drive design analyze analysis optimization reports automation service excel sql data communication itil

Work Mode

On-site

Job Type

Contractual

Job Description

Solution Monitoring Analyst

3 Days a week onsite / Hyderabad, India

12 Months +

2 Stage interview

Start ASAP

We are looking for a Monitoring & Problem Management Lead to ensure the stability and efficiency of complex IT environments. In this role, you will use monitoring, analytics, and problem management best practices to proactively detect issues, identify recurring problems, and drive continuous improvement initiatives.

Key Responsibilities

Design and optimize monitoring solutions for proactive incident detection.
Analyze incidents, identify trends, and group them into actionable problems.
Perform root cause analysis and recommend optimization strategies.
Maintain and prioritize a problem backlog based on business impact.
Develop dashboards, reports, and automation workflows to improve efficiency.
Collaborate with cross‑functional teams to enhance service delivery.
Leverage APM and infrastructure monitoring tools for deep performance insights.
Contribute to continuous improvement initiatives and process enhancements

What You Need
Degree in Computer Science, IT, or equivalent experience.
Strong expertise in monitoring/observability tools (e.g., UIM, Monocle, Sumologic, Grafana).
Solid skills in Excel and SQL for data analysis and visualization.
Proactive problem‑solving mindset and attention to detail.
Strong communication skills in English.
Knowledge of ITIL, especially incident and problem management.

If your interested get in touch and apply now, if not can you refer?

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