The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Analyst Roles And Responsibilities
- Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have]
- Knowledge/basic understanding around responsive testing [testing across different devices, operating systems & web browsers]
- Knowledge of Jira workflow [preferable]
- Knowledge of using Google Suite products such as Google spreadsheets, Google docs, Google Drive & Gmail
- Should know basics about Email/SMS/push/in-app marketing
- Should possess basic information around Marketing automation & CRM technology
- Should have eye for detail to assist in audits/QA
- Should have excellent communication skills and be able to interact directly with marketing/campaign owners
- Ability to work in a high-energy, quickly changing, and demanding environment
- Should have excellent presentation skills and should be able to clearly communicate ideas, thoughts, and strategies
Technical And Functional Skills
- Bachelor’s degree with 0 to 6 months of experience in digital marketing space
- Basic HTML/CSS/SQL
- Eye for detail to assist in audits
- English communication skills
About The Team
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.