Posted:2 days ago|
Platform:
On-site
Full Time
Job Title: AMC Contract & Estimation Coordinator
Location: Ahmedabad
Experience: 2+ Years
Budget: Up to 40k/Month
Job Summary
The AMC Follow-up, Estimation & Offer Creation Officer is responsible for managing Annual Maintenance Contract (AMC) renewals, preparing accurate cost estimates, creating customized AMC offers and ensuring consistent follow-up with customers. The role supports revenue growth by delivering competitive AMC proposals, maintaining client relationships and coordinating with internal teams to ensure seamless contract execution.
Key Responsibilities1. AMC Follow-Up & Customer Coordination
· Follow up proactively with existing clients for AMC renewals and contract extensions.
· Communicate AMC terms, service coverage and benefits clearly to customers.
· Maintain follow-up logs and ensure timely reminders before contract expiry.
· Address customer queries, concerns and service-related issues in coordination with relevant teams.
2. AMC Offer Creation
· Develop customized AMC offers based on customer needs, equipment condition and service scope.
· Create promotional AMC packages, renewal offers and special discounts as approved by management.
· Ensure offers are aligned with company pricing policies and profitability guidelines.
· Present clear, professional AMC offer documents to clients for approval.
· Review and update AMC offer templates regularly to enhance clarity and competitiveness.
3. Estimation & Proposal Preparation
· Prepare accurate AMC cost estimates based on labor, materials, consumables and service requirements.
· Analyze site conditions, technical details and equipment specifications before preparing estimates.
· Coordinate with the technical team to validate service scope and pricing.
· Prepare and submit detailed technical and commercial AMC proposals.
4. Contract Management & Documentation
· Draft AMC contracts, renewal letters and agreement documents.
· Ensure all AMC documents, quotation details and customer data are properly maintained in CRM or internal systems.
· Track and manage AMC timelines (start dates, expiry dates, renewals).
· Support finance in generating invoices and ensure follow-up for payments if required.
5. Internal Team Coordination
· Work closely with the service or operations team for scheduling AMC visits and inspections.
· Share daily/weekly follow-up updates with management and sales teams.
· Provide necessary documents or data for technical meetings or client discussions.
6. Reporting & Performance Tracking
· Maintain AMC renewal trackers, estimation logs and offer records.
· Prepare monthly reports summarizing renewals achieved, offers issued and pending opportunities.
· Support management in forecasting AMC revenue and identifying growth opportunities.
Job Type: Full-time
Pay: Up to ₹40,000.00 per month
Work Location: In person
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4.8 - 4.8 Lacs P.A.
4.8 - 4.8 Lacs P.A.