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JLL
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Airport Project Management Professional

Airport Project Management Professional

2 - 6 years

|

2 - 6 Lacs

mumbai maharashtra india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

project management civil engineering airport project management safety engineering risk management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Serve as the primary point of contact for customer queries via phone, email, or in-person interactions
Build and maintain long-term client relationships by understanding needs and delivering timely solutions
Handle customer complaints, provide appropriate resolutions, and follow up to ensure issue closure
Collaborate with internal teams (sales, support, product, etc.) to ensure consistent and high-quality service delivery
Assist in onboarding new customers, ensuring a smooth and professional transition
Maintain accurate and up-to-date records of customer interactions and follow-ups using CRM tools
Gather customer feedback and share actionable insights with teams to improve products, services, and processes
Strive to meet or exceed customer satisfaction and retention targets

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