Airline Passenger Support Specialist (Amadeus GDS Expert)

3 - 5 years

3 - 7 Lacs

mumbai

Posted:6 hours ago| Platform: Naukri logo

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Skills Required

customer service business development amadeus gds international clients project management sabre international ticketing client servicing client management client relationship management ticketing galileo key account management reservation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Provide exceptional customer service to airline passengers, addressing their queries and concerns.
  • Utilize Amadeus GDS systems to manage bookings, reservations, and ticketing.
  • Collaborate with airlines, hotels, and other stakeholders to ensure seamless travel experiences.
  • Develop and maintain strong relationships with clients and colleagues.
  • Stay updated on industry trends and developments in airline technology and operations.
  • Analyze feedback and implement changes to improve passenger satisfaction.
Job Requirements
  • Minimum 3-8 years of experience in the IT Service & Consulting industry, preferably in airline passenger support or related fields.
  • Strong knowledge of Amadeus GDS systems and airline industry practices.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Experience working with international clients and teams is an asset.

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Gratitude India Manpower Consultants Pvt. Ltd.

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