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Air Imports Operations North

4 - 9 years

15 - 22 Lacs

Gurugram Delhi / NCR

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position

Key Responsibilities

Operations & Strategy

  • Manage, control, and develop AFR Import operational activities in line with group strategy.
  • Optimize business assets and human resources to deliver maximum profitability.
  • Ensure strong coordination with the network for smooth import flow and operational excellence.
  • Supervise regional P&L for AFR Imports, including satellite stations.
  • Drive and implement product launches and enhancements.

Customer Management

  • Build and maintain strong relationships with customers.
  • Manage complaint resolution and ensure service satisfaction.
  • Support Sales during customer visits and closures.

Carrier & Supplier Management

  • Develop and maintain strong relationships with carriers and suppliers.
  • Drive performance improvements and resolve operational issues efficiently.

Quality & Compliance

  • Monitor and enforce service and quality standards.
  • Ensure overall billing accuracy and timeliness.
  • Handle customer/network claims and ensure timely resolution.
  • Responsible for Credit Control-related commercial issue resolution.

Team & Leadership

  • Lead and deploy the Import operations team (~20 members).
  • Monitor team performance and ensure skill development.
  • Interested? Share these details:
  • Current & Preferred Location
  • Qualification
  • Experience
  • Current & Expected CTC
  • Notice Period
  • Interview Availability
  • Updated Resume
  • Apply at: chinmaya@topgearconsultants.com
  • Learn more: www.topgearconsultants.com

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Topgear Consultants
Topgear Consultants

Consulting

Los Angeles

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