AI Technical Project Manager

Duration: 12 months

Location: Chennai, Hyderabad

Timings: Full Time (As per company timings)

Notice Period: (Immediate Joiner - Only)

Experience: 12-16 Years

Responsibilities:

• Manage the full lifecycle of projects for different AI products within the team portfolio using Agile methodologies, ensuring on-time and within-budget delivery.
• Manage the SNOW (ServiceNow), our IT service ticket management system, queue for AIPS products, resolving and triaging user issues, and escalating as needed to ensure timely resolution and user satisfaction.
• Collaborate closely with engineering teams to understand technical issues, contribute to solution design, and ensure effective implementation.
• Proactively track project progress, identify and manage risks, and provide clear and concise status reports to stakeholders.
• Develop and maintain comprehensive project documentation, including project plans, timelines, budgets, and risk assessments.
• Facilitate effective communication and collaboration among project team members and stakeholders, ensuring alignment on project goals and objectives.

Skills:

• Bachelor's degree in Computer Science, Information Systems, or a related technical field.
• 3+ years of experience in technical project management, with a focus on analytics and AI-related projects.
• Proven experience working within an Agile development environment.
• Hands-on experience with ServiceNow (SNOW), or any IT service ticket management system, including queue management and issue resolution.
• Strong technical aptitude and a solid understanding of software development lifecycles and AI concepts.
• Excellent communication, interpersonal, organizational, and problem-solving skills, with the ability to effectively manage multiple priorities and stakeholders

Driving Results:

• A good single contributor and a good team player.
• Flexible attitude towards work, as per the needs.
• Proactively identify & communicate issues and risks.

Other Personal Characteristics:

• Dynamic, engaging, self-reliant developer
• Ability to deal with ambiguity
• Manage a collaborative and analytical approach
• Self-confident and humble
• Open to continuous learning
• Intelligent, rigorous thinker who can operate successfully amongst bright people