AI Education and Career Consultant

About Us:

Saras AI is the world’s first AI-only higher studies institute based in the United States. We are on a mission to create the most student-centric higher education institution globally, offering degrees exclusively in AI for both students and working professionals. Our founding team comprises industry experts from the US and India, united by a shared vision to make high-quality AI education accessible to everyone, with a personal touch of humanity.

This is an in-office role based out of Gurugram.

Job Openings: 10

Overview:

AI Education and Career Consultant

Key Responsibilities

• Provide personalized academic and career advising, helping students understand degree paths, course selection, academic requirements, and career planning.
• Manage a high volume of student inquiries through email, virtual platforms, and online communication tools with responsiveness and care.
• Assist students with course selection, registration, academic planning, and alignment of coursework with career goals to support timely degree progression.
• Plan and conduct virtual workshops/webinars focused on academic skills, career readiness, time management, and program insights to engage prospective and current students.
• Collaborate with faculty, career services, and admissions teams to address student needs and enhance the student experience across their journey.
• Maintain accurate and confidential records of student interactions, academic progress, career trajectories, and support provided.
• Participate in student retention and success initiatives, proactively identifying at-risk students and implementing strategies to support them.
• Utilize student management systems and CRM tools to track and manage student data, communications, and progress.
• Stay current with industry trends, best practices in academic and career counseling, and changes in academic and career advising policies.
• Support onboarding and training of new consultants and counselors as needed.
• Collaborate with admissions/enrollment teams to ensure a seamless transition for newly admitted students.
• Meet or exceed targets for student enrollment, academic progress, career placement readiness, and retention rates.

Required Qualifications:

• Bachelor’s degree in education, counseling, student affairs, or a related field.
• 1‑3 years of experience in academic advising, career counseling, or student support—especially within edtech or online learning contexts.
• Strong understanding of academic policies and career development best practices.
• Exceptional communication, interpersonal, and customer-service skills.
• Proven ability to manage multiple priorities in a fast-paced remote environment.
• Proficiency in academic management or CRM systems (e.g. Salesforce, Slate, Banner, etc.) and the Microsoft Office Suite.
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently while being an effective collaborator in a virtual team.
• Deep commitment to student success and a strong understanding of online learning challenges.
• Familiarity with AI and related disciplines is a plus.
• Flexibility to support students across various time zones.
• Commitment to diversity, equity, and inclusion in counseling and support.

Skills & Attributes:

• Excellent communication and empathetic customer support skills.
• Robust organizational and multi-tasking abilities.
• Proficient with CRM software and virtual collaboration tools.
• Experience in building rapport, guiding students, and delivering empathetic support.
• Skilled in conducting virtual sessions and workshops geared toward academic and career success.