After Sales Service Domain Consultant

Greetings from TATA Consultancy Services!!

Experience: 10 to 15 years

Location: Mumbai, Pune, Bangalore, Chennai, Hyderabad, Delhi

After Sales Service Domain Consultant

Job Description:

• 10-15+ years’ experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing
• Expertise in

  Servitization, Field Service Management

  , scheduling, maintenance, repairs, overhauls, Contracts,

  Service BOM

  , , Service Analytics, Depot Repair,

  Warranty

  , Service /

  Aftermarket Parts

  , IOT and Service System Integration.
• Consulting and deployment of service / aftermarket management solutions.
• Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required.
• Contribute and collaborate with team that implements the solution.
• 70-80% Client Interaction and 30-20% Internal asstes
• Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.) by giving the domain inputs to IT teams.
• Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.

Responsibilities:

• Consulting

  – defining strategy, roadmap, business capabilities, requirements and working with team in implementation.
• Identify opportunities through business connects with clients and relationships in TCS ecosystem
• Lead RFP responses and contribute
• Track emerging business models and trends for its applicability in manufacturing.
• Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
• Prepare assets for practice
• Experience in outcome centric models

Method to Apply:

j.suryaprakash@tcs.com

• EP number if already registered in iBegin portal/ Registered email id if don’t remember EP number:
• Full Name:
• Email ID:
• Contact number:
• Total experience:
• Current Payroll company:
• Current location:
• Preferred Job Locations:
• Notice period( Please specify LWD if serving notice), Immediate joiners are preferred:
• CTC:
• Expected CTC:
• Offers in hand(with salary details):
• Please specify if any gap in between education and employment:
• Highest Fulltime education:
• University/institute name of Highest education:

Note:

• EX-TCS(Fulltime employee) cannot not be eligible for rehire.
• Candidates with less than 10 years of experience will not be considered.