The Crisis Management Team is responsible for Incident and Crisis Management at Invesco and is a team that proactively prepares for different scenarios and incidents. The team is responsible for incident and crisis management, playbook creation and maintenance, the test and exercise program.
Your Role
The Advanced Principal role is responsible for Crisis Management in the APAC region and the broader global family. This role reports to the Senior Manager Crisis Management, supporting and managing Invesco s Crisis Management and Test and Exercise program. The role will collaborate with multiple teams across the organization and will engage with executives and senior business stakeholders to facilitate and lead the coordination of response activities during business continuity disruptive events. You will also assist with or lead test and exercise activities.
You Will Be Responsible For:
- Managing the implementation of a comprehensive global crisis management program.
- Coordination and alignment with existing Technology, Cyber and Business Continuity incident response structures.
- Facilitate the coordination of Business Continuity, Information Security, Disaster Recovery, and Corporate Security Teams to utilize response plans and technology to effectively manage an incident and provide transparency on the welfare of impact to employees, business operations and our clients.
- Lead briefings of situational awareness to Senior leaders in the Corporate Crisis Response Teams, Regional and local emergency response team structures.
- Develop, manage and facilitate the testing and exercising of incident/crisis response program using severe but plausible scenarios aligned to Cyber Response, Business Continuity, Third Party, Disaster Recovery, Corporate Security and Operational Resilience programs.
- Playbook creation, development and maintenance.
- Ability to manage medium to large complexity level project related work to support the department s strategic objectives
The Experience You Bring:
Proven extensive experience in Crisis and Emergency Response Management, Business Continuity, IT Disaster Recovery or IT or Cyber Incident Response. Experience in Crisis Response, plan and playbook creation and running tests and exercises
General Role Profile
Recognized as an expert within the Firm and requires in-depth and/or breadth of expertise in Crisis Management and broad knowledge of incident and crisis management as well as Operational Resilience and Risk. Can lead incident and crisis response efforts regionally and/or globally, with the ability to coordinate response groups and communicate and work with senior management. Ability to manage high pressured stressful scenarios. Execution of managing to multiple deadlines, excellent time management skills and calm and effective demeanor in high stress scenarios.
- Support, develop and run tabletop exercises using severe but plausible scenarios
- Identify gaps and vulnerabilities and work with teams to mitigate risks.
- Create plans and playbooks to cover specific scenario types.
Knowledge
Strong skill sets in in SharePoint, MS Teams, PowerPoint and the rest of the office suite is required. Power BI, ServiceNow, CL360 or other Crisis Management tools experience is a plus. Requires in-depth and/or breadth of expertise in Crisis Management, Technology Major Incidents, Business Continuity and Operational Resilience to convert knowledge to authoritative advice
Business Acumen
A relationship builder who works successfully with a wide variety of internal and external partners in a diverse, global, and matrixed arena. Strong executive presence and ability to manage high pressured situations. Critical and forward thinker capable of analyzing sophisticated situations and delivering innovative solutions
Intellectual agility - the ability to learn and act on new information quickly and efficiently.
Entrepreneurial mindset and comfortable working independently and driving own initiatives.
Must be able to work effectively in a team environment. Comfortable with giving and receiving feedback.
Impact
Execution focused driving to highly valued results at pace and demonstrating sense of urgency when required. Develops methods and techniques for obtaining solutions. Possesses attention to detail with excellent follow-through
Leadership
Leads the Crisis Management programme in region and contributes to the global programme. Develops the strategy for program or project execution and actively manages its deployment Influence and Partnership
Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, in areas related to Crisis Management and testing and exercises. Negotiates with and influences key stakeholders internally and externally within Crisis Management and Testing and Exercises.
What s in it for you
- Competitive Compensation
- Flexible, Hybrid Work
- 30 days Annual Leave + Public Holidays
- Life Insurance
- Retirement Planning
- Group Personal Accident Insurance
- Medical Insurance for Employee and Family
- Annual Health Check-up
- 26 weeks Maternity Leave
- Paternal Leave
- Adoption Leave
- Near site Childcare Facility
- Employee Assistance Program
- Study Support
- Employee Stock Purchase Plan
- ESG Commitments and Goals
- Business Resource Groups
- Career Development Programs
- Mentoring Programs
- Invesco Cares
- Dress for your Day
