The Role:
We are seeking a highly experienced Delivery Recovery & Program Management Leader
(16-20 years) with deep expertise in large-scale, multi-technology transformations
. This role is pivotal in turning around troubled programs and projects
requiring exceptional skills in delivery governance, stakeholder management, and program recovery.
The ideal candidate will have a proven track record of recovering, stabilizing, and realigning projects
, while ensuring minimal impact on cost, schedule, and scope. This role spans across multiple industries and technologies, demanding both strategic leadership
and hands-on program recovery execution
.
Key Responsibilities:
- Lead
end-to-end delivery recovery efforts
, including issue identification, impact assessment, recovery solutioning, and turnaround execution. - Establish and re-align
delivery governance frameworks
(Agile, SAFe, TDLC), ensuring strict adherence to milestones, sprints, and quality standards. - Re-baseline plans, proactively manage risks, and realign commitments with client expectations.
- Monitor
delivery KPIs
(SPI, burn rate, forecast accuracy, margins, COPQ reduction, quality indices) and drive recovery initiatives including Estimate at Completion (EAC) resets. - Chair
Steering Committees and executive connects
, ensuring transparent communication and client confidence. - Manage complex
commercial constructs, financial governance, and contract deliverables
. - Drive
continuous improvement
using agile methodologies, best practices, and recovery playbooks. - Provide
thought leadership, mentoring, and coaching
to delivery teams, ensuring knowledge transfer and long-term sustainability. - Ensure compliance with
internal audits, InfoSec, and quality gates
. - Lead
workforce planning, readiness tracking, and onboarding quality
for delivery engagements. - Address technical and program-level challenges across
enterprise platforms
(SAP, Oracle, Salesforce, Workday, o9, Supply Chain).
Skills Required:
- 16-20 years of delivery and program management experience in complex, multi-technology landscapes.
- Proven track record of program recovery and delivery turnaround.
- Strong grasp of Agile delivery principles, governance frameworks, and stakeholder engagement.
- Experience across industries: Health, Products, Communications, Media, Technology, Resources, Utilities, Financial Services, or Life Sciences.
- Expertise in at least one enterprise platform: Salesforce,
- Proficiency in one or more business domains: Finance, HR, Supply Chain, Customer Experience.
- Strong understanding of contract structures, commercial models, and cost optimization.
Nice-to-Have:
- AMS end-to-end recovery experience.
- Exposure to
GenAI technologies
. - Platform certifications (SAP, Oracle, Salesforce, Workday, o9, Supply Chain).
- Experience in
platform design validation and pivot strategy execution
. - Built
reusable assets, recovery playbooks, and knowledge bases
.
Qualification & Experience:
Minimum 18 years of experience in program/project management.
Bachelors degree or equivalent (15 years full-time education).
Skills
SAP,Salesforce,project management,Program Management