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2.0 - 7.0 years
1 - 5 Lacs
Bengaluru
Work from Office
About the Role : We are looking for a study abroad premium expert for scaling our premium counselling division. You will work with senior leaders to build our premium counselling division from scratch. The charter for this role will include: Meet Allotted Team targets (Leads, Applications & Visas) Ensure our students have a stellar user experience with Leap through closely tracking metrics like ratings , NPS etc You will build , develop and hire a stellar counselling team who will lead the user experience charter Resolve escalations and ensure a smooth student journey Conduct Training sessions & help build a world-class team of counsellors Analyse data for insights and reports Implement Organisational Values, Goals & objectives within the team Collaborate with internal & external stakeholders to achieve set targets Pipeline forecast & Management Identify, analyse and rectify operational issues in coordination with immediate supervisors Ideal Persona would: The candidate should be from Counseling Industry - Premium (Mandatory) In-depth knowledge of premium universities/colleges 2+ years of experience in leading a team of a minimum of 6 counsellors Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines Experience in Shortlisting universities based on student profiles & preferences Experience in working with CRMs ( such as Zoho, Salesforce, etc..) is desirable. Excellent in written and spoken communication with the ability to present to large audiences Previous Stakeholder Management Experience (Good to have and will be preferred) Proficient with MS Office and other Web Conferencing tools. Expertise in time management, analytical and organisational skills along with prior experience in Team Management Experience in leading user experience projects is a big plus
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Location: Bangalore Work from Office Only Job Type: Full-time/Contract Job Summary: We are seeking a motivated and dynamic Admission Counsellor to join our team. The successful candidate will be vital in assisting prospective students through the admissions process, providing them with guidance and support as they navigate their educational journey. Roles and Responsibilities: Student Guidance: Assist prospective students and their families through the admissions process, providing information on academic programs, admissions requirements, and campus life. Admissions Process: Manage the admissions process from initial inquiry to enrollment, including reviewing applications, scheduling interviews, and conducting follow-up communications. Relationship Building: Develop and maintain relationships with high schools, community organizations, and other partners to promote the institution and attract prospective students. Events and Recruitment: Represent the institution at recruitment events, college fairs, and high school visits to promote awareness and generate interest in our programs. Data Management: Maintain accurate records of prospective students and their application status using our CRM system, ensuring timely follow-up and communication. Support Services: Provide support to students and families regarding financial aid options, scholarships, and other resources available to them. Team Collaboration: Collaborate with admissions team members and other departments to ensure a seamless and positive experience for prospective students throughout the admissions process. Requirements: Bachelor's degree in any field. 1-2 years of experience in admissions counseling or related field preferred. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Excellent organizational and time management skills. Required Skills:Communication skills, Interpersonal Skills, Negotiation skills, Convinicing skills. Key Skills: Admission Process, Prospective Students, Application Review, Relationship Buliding, Communicaton Skills, Interpersonal skills, Negotiation skills etc.
Posted 1 month ago
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