Admissions Coordinator

As an Admissions Coordinator at University College Dublin's South Asia region, your role is crucial in managing the complete admissions workflow. You will ensure accurate, timely, and policy-compliant application processing while leading a team of admissions staff. Acting as a liaison between prospective students, agents, and UCD's Global Office in Dublin, you will deliver a seamless and professional admissions experience to support the university's enrollment objectives. Key Responsibilities: - Oversee the end-to-end admissions process, from inquiry to application review, offer issuance, and enrollment confirmation. - Ensure that all applications meet UCD's academic and procedural standards. - Strictly adhere to UCD's admissions policies, including academic entry requirements and documentation standards. - Serve as the regional authority for interpreting admissions criteria and ensuring application eligibility. - Maintain accurate application records in CRM and student systems (e.g., Salesforce, Slate) and generate reports on application volumes and admissions KPIs. - Act as the escalation point for complex admissions cases, providing guidance to applicants, parents, agents, and school counselors. - Authorize and oversee the release of official documents such as offers, visa support letters, fee receipts, and admissions updates. - Review and refine internal admissions procedures to enhance efficiency and applicant experience. - Collaborate with various departments to facilitate end-to-end applicant support and contribute insights for recruitment strategy and service improvements. Candidate Profile: - 4-6 years of experience in international student admissions, preferably in higher education or international recruitment. - Expertise in managing multi-stage admissions processes with accuracy. - Experience in supervising or coordinating a small team. - Proficiency in CRM systems (Salesforce, Slate, etc.) and data analytics tools. - Excellent communication and interpersonal skills with the ability to interact with people from diverse backgrounds. - Ability to work independently in a fast-paced, deadline-driven environment. - Knowledge of Irish higher education or international admissions processes is beneficial. - Professional demeanor and discretion in handling sensitive information. Qualifications: - Bachelor's degree required; Master's degree preferred (Education, Business, or International Relations).,