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Kolkata, West Bengal, India

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News Anchor and Editorial Professional to join our newsroom. This role goes beyond traditional news reading, requiring a seasoned journalist who can contribute to editorial functions, anchor live broadcasts, and report on events with professionalism and precision. *Key Responsibilities:* - *News Spotting:* Proactively identify and pitch compelling news stories by monitoring current events, trends, and reliable sources to ensure timely and relevant coverage. - *Rundown Management:* Collaborate with the editorial team to create and manage the daily news rundown, prioritizing stories and ensuring a balanced, engaging broadcast. - *Output Contribution:* Anchor live news broadcasts with clarity, confidence, and professionalism, delivering stories in an engaging and credible manner to captivate the audience. - *Input Contribution:* Provide editorial input during story selection, scriptwriting, and production meetings, ensuring accuracy, fairness, and alignment with journalistic standards. - *Ground Reporting:* Conduct on-the-ground reporting, including live event coverage, interviews, and investigative segments, to deliver firsthand, impactful stories. - *Editorial Functions:* Assist in editorial tasks such as fact-checking, script editing, and coordinating with reporters, producers, and other team members to maintain high-quality content. - *Event Anchoring and Reporting:* Represent the organization at special events, providing live commentary, hosting, or reporting with adaptability and poise. - *Collaboration:* Work closely with producers, editors, and technical teams to ensure seamless broadcast execution and high production standards. Show more Show less

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India

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We are looking for Data Analytics trainees for our upcoming traineeship program. Data Analytics Trainee Responsibilities: Week 1 & 2: Training Modules – Candidates will be completing the learning modules assigned. Week 3: Live Project – Candidates will be working on the live project assigned to them by the company. Week 4: Project Report – Candidates will be preparing a project report and submit. Data Analytics Trainee Requirements: Bachelor’s degree or pursuing. Proficiency with computers, especially MS Office. High level of accountability and motivation. Strong Interpersonal, time and project management, presentation, leadership, and communication skills. Creativity and ability to delegate responsibilities. Receptiveness to feedback and adaptability. Willingness to meet deadlines. Show more Show less

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5.0 - 7.0 years

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Bengaluru, Karnataka, India

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Job Purpose/Objective Provide secretarial and administration support Bangalore /Dubai based Senior Leadership Team. Job Summary The Executive Assistant (EA) to the Leadership will provide high-level administrative support, including managing their calendar, communications, and special projects. The EA will act as a key liaison between the Leadership and internal/external stakeholders, ensuring smooth coordination and execution of various initiatives. Key Responsibilities Administrative Support : Provide effective and efficient secretarial and administration assistance to Leadership team and overseas visitors of the highest quality. Manage the daily schedule, including meetings, appointments, and travel arrangements of aligned leaders Prepare and edit correspondence, presentations, and reports on behalf of the leadership. Handle confidential information with discretion. Draft meeting agendas, take minutes, and distribute them to relevant stakeholders. Organize town halls whenever necessary. Travel Management Coordinate all travel logistics, including flights, accommodations, itineraries, and transportation for the Leadership Ensure all necessary documentation (e.g., passports, visas, presentations) is prepared for international and domestic travel. Project Management Coordinate and track the progress of special projects and strategic initiatives led by the Leadership Assist in planning and organizing internal and external events, board meetings, and conferences. Follow up on tasks and deadlines for various departments on behalf of the Leadership Communication Serve as the point of contact between the Leadership and internal/external stakeholders. Facilitate communication within the leadership team and across departments. Manage incoming emails and correspondence, prioritizing and responding on behalf of the Leadership as needed. Liaison with other Cigna offices globally. Build good working relationships with executive assistant/administration officers globally. Stakeholder Management Liaise with internal and external stakeholders to coordinate meetings, events, and projects. Prepare briefing documents, presentations, and reports for the Leadership team’s interactions with external stakeholders. Executive Office Operations Ensure the smooth functioning of the Executive Office by handling office supplies, maintaining records, and managing budgets related to the activities of Leadership Assist in the preparation of the Leadership’s annual budget and manage financial reports related to their activities. Qualifications Bachelor’s degree in business administration, Management, or a related field. Minimum of 5-7 years of experience in an administrative/executive assistant role, preferably supporting senior leadership. Fluency in English (read, write and speak) Proficiency in Microsoft Office tools Skills & Competencies Strong organizational and multitasking skills with attention to detail. Drives Results, Resourcefulness, Customer Focus, Communicates Effectively, Builds Networks and Organizational Savvy Highly organized, proactive and efficient Forward thinker who can proactively handle circumstances and situations – must be self-motivated and able to work independently with minimal oversight. Very strong communication skills via email and phone, internally and with external stakeholders Ability to handle high-pressure situations with diplomacy and professionalism. Proficiency in MS Office (Word, Excel, PowerPoint) and scheduling software. Strong problem-solving skills and the ability to work independently. High level of confidentiality and integrity. Ability to adapt quickly to different time zones and schedules during travel. Key Behavioural Traits Proactive and resourceful. Strong interpersonal skills and ability to build relationships. Flexibility and adaptability in a dynamic environment. Ability to work under tight deadlines and travel on short notice when needed. About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Show more Show less

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India

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We are looking for Data Analytics trainees for our upcoming traineeship program. Data Analytics Trainee Responsibilities : Week 1 & 2: Training Modules – Candidates will be completing the learning modules assigned. Week 3: Live Project – Candidates will be working on the live project assigned to them by the company. Week 4: Project Report – Candidates will be preparing a project report and submit. Data Analytics Trainee Requirement s: Bachelor’s degree or pursuing. Proficiency with computers, especially MS Office. High level of accountability and motivation. Strong Interpersonal, time and project management, presentation, leadership, and communication skills. Creativity and ability to delegate responsibilities. Receptiveness to feedback and adaptability. Willingness to meet deadlines. Show more Show less

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2.6 years

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Bengaluru, Karnataka, India

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About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter About The Role About the Role: As a Technical Support Engineer I/II for Banking Technology, you are expected to have an overall relevant experience of at least 2.6+ years (with at least 1 year of relevant work experience in enterprise products in a B2B banking technology company). Zeta Tachyon is an Enterprise Saas Platform comprising 100+ externally consumable APIs, 10+ Customer-facing interfaces and multiple Data Extracts with more and more functionality getting added every month in a fast-paced environment. As a Technical Support Engineer for Banking Technology, you will be responsible for providing technical support and expertise to address issues and ensure the smooth operation of banking systems and technologies. You will play a crucial role in providing front-line technical support to customers and internal stakeholders. Your primary responsibility will be to handle and resolve basic technical issues related to banking systems, applications, and infrastructure. Responsibilities Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success Customer Support: Provide first-level technical support to customers. Respond to inquiries, troubleshoot issues, and resolve problems in a timely and professional manner. Ensure a high level of customer satisfaction through effective communication and problem resolution. Incident Management: Monitor and triage incoming support requests via various channels (phone, email, ticketing system) and prioritize them based on urgency and impact. Log and track all customer interactions, activities, and resolutions accurately in the ticketing system. Troubleshooting: Diagnose and resolve basic technical issues related to banking systems, applications, and infrastructure. Utilize knowledge bases, troubleshooting guides, and documented procedures to identify solutions or escalate to higher-level support teams when necessary. Documentation and Knowledge Sharing: Contribute to the creation and maintenance of knowledge base articles, FAQs, and troubleshooting guides. Document common issues, their resolutions, and best practices to facilitate self-service for customers and improve overall efficiency. Escalation Management: Escalate complex or unresolved issues to the appropriate L2 or L3 support teams, providing detailed information and following escalation procedures. Collaborate with higher-level support teams to ensure prompt and effective resolution of customer issues. Collaboration and Communication: Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to resolve customer issues and provide timely updates to customers. Compliance and Security: Adhere to security protocols, data privacy regulations, and industry compliance standards when handling customer data and accessing sensitive systems or information Skills Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment Strong problem-solving skills and ability to troubleshoot basic technical issues independently Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals Customer-oriented mindset with a focus on delivering high-quality customer service. Familiarity with ticketing systems and knowledge base tools is a plus Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively Willingness to learn and adapt to new technologies and tools in the banking technology domain Experience And Qualifications Engineer (preferably IT . Comp Sci) An overall experience of 2.6 + Years in banking technology Experience of 1+ years in hands-on Technical Support for Enterprise Products Prior experience in tools like JIRA, POSTMAN ; Kibana ; Splunk ; Grafana is required Experience in Banking /payment technologies is a plus Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success Show more Show less

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6.0 years

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Bengaluru, Karnataka, India

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About Fluence Fluence, a Siemens and AES company, is a global market leader in energy storage products and services, and digital applications for renewables and storage. The company has more than 3.4 GW of energy storage deployed or contracted in 29 markets globally, and more than 4.5 GW of wind, solar, and storage assets optimized or contracted in Australia and California. Through our products, services and AI-enabled Fluence IQ platform, Fluence is helping customers around the world drive more resilient electric grids and a more sustainable future. To learn more about Fluence, please visit: fluenceenergy.com OUR CULTURE AND VALUES We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We are Leading Fluence currently has 2,750+ MW of energy storage projects operated or awarded worldwide in addition to the 3,400+ MW of projects managed by our trading platform—and we are growing every day. We are Responsible Fluence is defined by its unwavering commitment to safety, quality, and integrity. We are Agile We achieve our goals and meet our customers’ needs by cultivating curiosity, adaptability, and self-reflection in our teams. We are Fun We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. Position Overview and Key responsibilities: As a Finance Controller, you will be responsible for overseeing and managing the financial activities of the organization. You will play a crucial role in ensuring the accuracy of financial reporting, implementing effective financial controls, and providing strategic financial guidance to support business decisions. The ideal candidate will have a strong background in finance, accounting, and leadership, with a focus on optimizing financial performance and mitigating risks. Key responsibilities include: Prepare and analyze monthly, quarterly, and annual financial statements, ensuring accuracy and timeliness. Lead the financial reporting and compliance for the India legal entity Lead the month end process & MIS Lead the statutory audit and ensure that there is no observation by auditors. Closely work with global shared services team and regularly monitor to ensure smooth operations Create detailed reports for senior management, highlighting key insights and actionable recommendations. Monitor and manage the organization's cash flow to ensure liquidity and optimal use of funds. Review monthly billing processes to ensure it is compliant with transfer pricing rules. Interact with various teams to gather relevant financial data and facilitate smooth operations. Ensure effective communication and coordination between multiple departments. Identify, assess, and manage financial risks, ensuring the implementation of risk mitigation strategies. Collaborate with diverse stakeholders to align financial strategies with organizational objectives. Manage stakeholder expectations and resolve any financial-related concerns promptly. Demonstrate hands-on experience in establishing and managing finance operations within a GCC environment. Identify and implement best practices tailored to GCC processes and structures. Lead projects related to GCC expansion or optimization, ensuring seamless integration with global initiatives. Participate in business development initiatives, providing financial expertise for potential investments or partnerships. Qualifications Education Chartered Accountant (CA) with minimum 6 - 8 years of relevant experience in finance, with at least 3 years in a leadership role within a GCC or multinational environment. Proven expertise in GCC setup, financial reporting, transfer pricing, and stakeholder engagement. Skills Exceptional analytical and problem-solving skills. Strong knowledge of international financial regulations and standards. Proficiency in financial software such as SAP S4 Hana Excellent communication and stakeholder management skills. Ability to work in a fast-paced, dynamic environment. Key Competencies Leadership and team management abilities. Attention to detail and a commitment to accuracy. Strategic thinking and adaptability. Strong interpersonal skills and stakeholder management. Show more Show less

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8.0 years

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Pune, Maharashtra, India

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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role Purpose / Mission Your mission is to perform efficiently, deliver reciprocating/ piston compressor, R&D, (Pre-Order engineering ) projects on time and first time right and effectively add values for long-lasting outcomes, participate in all engineering activities, while enhancing Project realization of our product. The Role You will execute and manage R&D, Pre-Order engineering projects for Reciprocating /Piston compressor design and development, collaborate with Team leaders and customers, and present, discuss and execute the proposed designs. Being senior Engineer, you will have to focus on team success. Actively seeks for training of the skill that are missing for own development. Go extra mile to achieve the project goals. Project Execution To understand the scope of the project, you will be interacting with various engineering departments of Atlas Copco group companies and will have the communication with the customers at Product company locations. Ability to execute and manage multiple projects simultaneously. Concept Development of the compressor package design. Work closely with and guide CAD designers as per customer requirement and ensure high quality job delivered. You will be obligated to follow design codes, work instructions, and check lists on the tasks performed. It will be your responsibility to further develop and expand the scope of activities. Translate customer needs into the product portfolio of compressors & it’s auxiliaries. Risk analysis of the project and decide action to mitigate the risk. Translate Design and development concepts from the customers mind and make it happen with the help of team members/CFTs to build the protos & reduce product costs. Coordinating tasks between different teams and adapting designs based on calculation / specialist inputs (after pulsation analysis for instance). Responsible for safety and quality of the design and execution of risk analyses. Supporting technicians and handling questions/problems during production process. Dealing with questions and problems within your field of expertise during the design and production process. Quality review with the help of Design/Technical reviewer. Maintain close contact with our main suppliers in cooperation with the purchasing team. Coordinate with the competence carriers in the R&D team and Engineered Solutions Engineering team. Support the quotation team in interpreting customer specifications, translating them into machine requirements and selecting, calculating and / or installing components. In close cooperation with the project team, contribute to the design of compressors. Optimize and encourage the (re) use of engineering standardization concepts. Ensure that all information is centralized and made available to the Global Engineering team. You will have an additional responsibility of being a buddy to new member/CAD engineers and glide them smoothly into our team’s processes & workflows. To succeed, you will need As a Senior Mechanical Engineer, We Expect Independently handle and take full ownership from Concept, Design and Development perspective for R&D projects. Able to read technical and commercial offer and identify the scope of the project for project realisation. Reviewing & developing technical specification sheets for Equipments like Coolers, Pumps, Fan, Induction Motors etc. Design "first time right" by designing for manufacturing (cooperation with suppliers), designing for service (cooperation with CTS) and designing for superior quality. Consulting with various stakeholders (R&D team, Marketing, Engineering, Production, Purchasing) Collaborate with the Project Leader/Manager/Design Engineers during the execution of project. Consult with suppliers when selecting components/technical applications. Assess the cost and quality of the designs. Safeguard correctness of designs and their specifications Design analysis with the help of other GECIA entities (CAE/CFD, Pulsation team, etc) Co-ordinate with electrical team for requirements from electrical side as per the project scope and define together logic for the package. Collaboration Active participation in knowledge sharing sessions. Readiness in seeking assistance from colleagues. Voluntarily offers help. Clear and seamless communication Coaching and mentoring. Alignment Stay aligned with company and team goals. Showcase problem solving ability by putting your best foot forward during pressure situation. Showcase adaptability in case of change of team or manager. Being a team player. It’s about we, not me. Emphasis on team success than individual achievements. Diversity and inclusion Interact with colleagues irrespective of their background. A Go-to person for teammates who can give technical guidance based on previous experiences. What we expect of you? Knowledge Hands on experience working on Reciprocating compressor design. Proven experience in mechanical design concepts. Follow the R&D process and act accordingly for completing the deliverables defined. Knowledge of U-stamp, UL & CE certification is added advantage. Knowledge of international standards ASME, API 618 standards would be an added advantage. Knowledge of cooler design, fan selection, Piping design, heavy fabrication. Design of Skid packages for compressor. Knowledge of AutoCAD/Inventor 3D Software and Enovia PLM, BPCS Knowledge of Atlas Copco products would be added advantage. Knowledge of manufacturing Knowledge of safety procedures, processes, and systems Educational And Experience Requirements BE /B Tech in Mechanical Engineering with minimum of 8+ years' experience in the Reciprocating/Piston compressor industry or similar products. Personality Requirements You should be a creative person who strives to comprehend and deliver output at the highest quality in the given period. You should be a team player and have excellent communication skills. You should be open and flexible to travel whenever required. Work independently and able to take initiative to learn. Strong affinity for technology and are committed to continuously improve our designs by technological innovation. You see a challenge in every obstacle. You are a positive thinking, open minded team player with a strong interest to work in an international company. Flexible Able to daily work from India with CRP local French engineers In Return We offer you What can you expect from us? A work culture known for respectful interaction, ethical behaviour, and integrity. Access to Global Job opportunities as a part of Atlas Copco Group. Opportunities to grow and develop. Potential to see your ideas realized and to make an impact. New challenges and new learnings. City Pune Last Day to Apply 13/02/2025 Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging. Show more Show less

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2.0 - 6.0 years

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Bengaluru, Karnataka, India

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Financial Analyst-Team FP&A The Financial Analyst is primarily concerned with planning, analysis, and reporting functions. The position is responsible for support towards the preparation and analysis of monthly financial reports, statistical records, regular forecasting, annual operating budgets, variance analysis, audit support, and completion of special projects as assigned. The Financial Analyst will: Be responsible for the consolidation of key business metrics to track and monitor the MoM, QoQ and YoY performance of our existing unit and segment wise reporting. Obtain categorical spend data from SAP and analyse for Cost Center wise reports. Develop key metrics on cost reduction and EBITDA impact to each of our LOB units. Different types of analysis and Adhoc reporting. Manage selected KPI's, management reporting, Business presentations and communication to senior management. Support Finance team to provide monthly reports and extend support during audit, budget, forecast and performance forecast for the management. Develop and maintain vendor/freelancer and other schedules. Standardisation and Implementation of automation initiatives Result-oriented Support team as needed in developing and leading cross-functional teams to build business cases for identified opportunity. Validate, execute and assist in the implementation plans. Manage the Invoicing, PO creation and Billing Tracker for ongoing projects throughout APAC. Identify members of and coordinate activities of cross-company business stakeholders and Procurement teams Monitor and report savings and other performance metrics. The ideal candidate will have: At least 2-6 years of experience in a corporate finance/FP&A with a strong understanding of financial statements. Strong financial modelling skills coupled with an understanding of financial reporting systems, procedures, and controls. MBA finance/ semi qualified Finance professional preferred. Ability to work in a fast-paced, rapidly growing, constantly changing, performance-driven environment. Experience working with senior management team. Skills preferred: Excellent Ms-Office working knowledge, Stakeholder Management, Business Partnering, Adaptability, Goal-oriented, Self-Starter, Willingness to Learn, Multi-tasking, Ownership mind-set, Communication skills. Technical skills: SAP, BPC, Strong Excel and PowerPoint skills, Macros in excel will be advantage Show more Show less

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494.0 years

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Hyderabad, Telangana, India

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Introduction: Prym Shared Services India Private Limited, located in Hyderabad, Telangana, is looking for a Sales Account Manager to grow the business of their group company INOVAN. INOVAN is a part of the 494 year old Prym Group based in Germany and having locations throughout the world. INOVAN has developed technologically leading solutions for more than 70 years and has more than 700 highly qualified employees. THE ROLE Inovan is seeking a dynamic and results-oriented Sales Manager specializing in Material Technologies to join the growing team. The successful candidate will be responsible for actively acquiring new customers, managing existing customer relationships, and developing technical and commercial solutions in the field of electronics and electronic technologies. This role requires a strategic mindset, strong technical sales experience, and the ability to thrive in an international B2B environment. KEY RESPONSIBILITIES Lead and manage the sales activities for the new material technologies in the designated region. Develop strategic sales plans for the market and ensure successful implementation. Develop and implement strategic account plans for key customers to maximize long-term relationships and revenue opportunities. Actively acquire new customers and manage relationships with existing customers in industrial applications, with a focus on electronics and electronic technologies. Develop technical and commercial solutions for potential customers and respond promptly to customer RFQs. Support the Inovan sales organization by conducting ongoing market research to identify emerging trends, customer needs, and competitive landscape in the material technologies industry. Monitor the market and assess competitive activities. Provide insights and recommendations to leadership based on market analysis. Provide regular reporting to the Head of Materials and the Inovan Sales organization. Collaborate with internal teams to align product offerings and solutions with customer needs and industry trends. Provide training and leadership to the sales team, sharing industry knowledge, best practices, and effective sales techniques. Gather and analyze customer feedback to identify areas for improvement in products, services, and overall customer experience. Engage with internal stakeholders to coordinate efforts in addressing customer needs and resolving issues. IDEAL CANDIDATE PROFILE Professional Competencies (Qualification, Experience & Skills): 5 - 10 years of professional sales experience within the electronic material industry. Sales leadership experience is preferable. Successful studies in electrotechnology/electronics or engineering technical background. Good understanding of material/component technology. Experience in metal products for various electronic applications is preferable. Proven track record in sales, business development, and account management, with the ability to drive profitable growth in the targeted industries. Capacity to develop and implement strategic sales plans for business development, considering market dynamics and industry trends. Strong networking skills to foster relationships with clients, partners, and stakeholders. The ability to negotiate effectively, considering cultural differences and varying business practices. Ability to identify customer challenges and devise effective solutions, demonstrating a proactive and problem-solving mindset. Strong influencing skills to guide and motivate the team. Cultural sensitivity and adaptability to navigate and lead in both Western and Chinese business environments. Excellent communication and interpersonal skills in both English and Mandarin to facilitate smooth collaboration with diverse teams and engage effectively with clients. Personal Qualities (Attitude, Character, & Style): Entrepreneurial but result-driven. Driver mentality. Full of passion. Ability to quickly grasp and apply new technological advancements, as the candidate will be sent to global headquarters for training on emerging technologies. The ability to understand and navigate rational and emotional aspects between the team and client, especially the local client. Flexibility and openness to change, given the dynamic nature of the industry and the transition between global headquarters and the local market. The capacity to handle setbacks and isolation with composure. A team player, promoting collaboration within the local team and across international teams. Creativity and a forward-thinking mindset to contribute innovative ideas for business development and problem-solving. High EQ. Understanding and considering the perspectives and needs of team members, clients, and stakeholders to build strong, lasting relationships. Upholding high ethical standards in business practices, building credibility and trust with customers and business partners. Show more Show less

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Hyderabad, Telangana, India

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Job Summary Join our team as a Specialist in Product Information and Master Data Management where you will leverage your expertise in customer service management and supply chain analytics within the retail sector. With a hybrid work model and rotational shifts you will play a crucial role in optimizing order management processes ensuring seamless customer experiences and contributing to our companys success. Responsibilities Manage and maintain product information and master data to ensure accuracy and consistency across all platforms. Collaborate with cross-functional teams to streamline order management processes and enhance customer service delivery. Analyze supply chain data to identify trends and opportunities for process improvement in the retail sector. Develop and implement strategies to optimize inventory management and reduce operational costs. Provide support to the customer service team by addressing complex inquiries and resolving issues efficiently. Monitor and report on key performance indicators to drive continuous improvement in service quality. Utilize data analytics tools to generate insights that inform decision-making and strategic planning. Coordinate with stakeholders to ensure alignment on product information and data management initiatives. Conduct regular audits of master data to maintain data integrity and compliance with industry standards. Lead efforts to enhance the customer experience by implementing best practices in service management. Support the implementation of new technologies and systems to improve data management capabilities. Train and mentor team members on data management processes and tools to build organizational capability. Ensure compliance with company policies and regulatory requirements in all data management activities. Qualifications Possess a strong background in customer service management and supply chain analytics within the retail industry. Demonstrate proficiency in order management processes and data analytics tools. Exhibit excellent problem-solving skills and the ability to work collaboratively with cross-functional teams. Have a keen attention to detail and a commitment to maintaining data accuracy and integrity. Show adaptability to rotational shifts and a hybrid work model. Display effective communication skills to engage with stakeholders and team members. Hold a degree in a relevant field such as business administration supply chain management or information technology. Show more Show less

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Hyderabad, Telangana, India

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Job Summary The Lead Developer role is crucial for driving technical excellence in PKI Encryption within the Engineering & Design and Industrial Manufacturing domains. With a hybrid work model and day shifts the candidate will leverage their expertise to enhance security protocols and contribute to innovative solutions. This position offers an opportunity to impact the companys growth and societal advancements through technology. Job Description: Looking only Hyderabad Location Overall 10+ experience in C,C++ Hands on experience with develop, maintain, and optimize software applications using C, C++. Integrate and work with third-party C/C++ SDK s to enhance functionality. Write and execute test cases in C++ to ensure software quality. Experience in multithreading, performance optimization, and system architecture. Good to have experience in migrating from C,C++ code to C# Qualifications Exhibit proficiency in software development and encryption technologies. Showcase ability to mentor and guide junior team members effectively. Display excellent problem-solving skills and attention to detail. Have experience in hybrid work environments and adaptability to day shifts. Show commitment to continuous learning and staying updated with industry trends. Show more Show less

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8.0 - 12.0 years

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Noida, Uttar Pradesh, India

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At Credgenics, we believe that growth comes from innovation, adaptability, and customer excellence . We embrace new technologies, tackle challenges head-on, and drive consistency in an ever-evolving industry. If you’re ready to lead, inspire, and drive customer success , apply today! Role Overview: As an Associate Director – Customer Success , you will lead a team of Success Managers to drive customer retention, adoption, engagement, and expansion . You will act as a strategic business partner for key accounts, ensuring customers realize maximum value from our platform while identifying growth opportunities through upselling and cross-selling . What you’ll be doing: Customer Success & Growth Strategy Develop a deep understanding of customer needs and align them with Credgenics' product capabilities and value propositions. Act as a customer advocate , providing insights to product and engineering teams for feature enhancements. Drive key customer success metrics, including Gross Revenue Retention (GRR), Net Revenue Retention (NRR), Advocacy, and Product Adoption . Own and track KPIs related to renewal, adoption, and expansion to ensure predictable business outcomes . Collaborate with Sales to identify and execute upsell and cross-sell opportunities . Customer Relationship Management Build and nurture C-level relationships to strengthen partnerships and expand Credgenics’ footprint . Lead Executive Business Reviews (EBRs) and strategic discussions with senior stakeholders. Develop scalable customer engagement models to accelerate adoption and satisfaction . Leadership & Team Management Lead, mentor, and manage a team of Customer Success Managers , ensuring they exceed performance metrics. Foster a high-performance and customer-centric culture within the team. Manage key customer escalations and proactively mitigate renewal risks . Drive cross-functional collaboration with Sales, Product, and Support teams to enhance customer experience . What We’re Looking For: 8-12 years of experience in B2B SaaS customer success, account management, product management, or strategic consulting , with at least 2 years in a leadership role . Proven track record of driving customer retention, adoption, and expansion in the Indian BFSI segment . Ability to engage senior executives, lead strategic business reviews, and influence key decision-makers . Experience with customer success platforms, CRM software, and data-driven customer engagement models . Strong executive communication, negotiation, and presentation skills . Why Join Us? At Credgenics, we prioritize our people. We offer competitive benefits across health, family, professional growth, and relocation support. We believe in a workplace that represents diversity, inclusion, and equal opportunity . No judgments—just passion, innovation, and the drive to be part of one of the fastest-growing startups in an exciting space . Show more Show less

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0 years

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Pune/Pimpri-Chinchwad Area

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Company Description Ubisoft is a leading developer and publisher of video games worldwide whose brand portfolio covers blockbusters such as Assassin’s Creed, Watch Dogs, The Division, Prince of Persia and Splinter Cell, Ghost Recon, Rainbow Six, Rayman, Just Dance as well as games for the whole family, from Imagine and Petz to Raving Rabbids. To continue building on its achievements for the future, Ubisoft is looking for new talent for its growing Indian studio in Pune! We favor diversity, creativity, drive and team spirit. If you’ve got the skills and the desire to succeed, we want you to be a part of this exciting period of growth. Job Description Job Title: - R&D Engineer Note**: Final Designation / Level will be decided based on the relevant experience and interview ratings. Job summary: UBISOFT is seeking a motivated and enthusiastic Junior R&D Engineer to assist in the development of tools and frameworks for game testing and automation. The intern will work closely with the R&D Manager and other team members to design, prototype, and implement solutions that enhance efficiency and reduce manual efforts in testing. This role provides an excellent opportunity to gain hands-on experience in software development, automation, and quality control processes within the gaming industry. Job Description Job Duties / Responsibilities Core Responsibilities · Collaborate with the R&D Manager, R&D Team and the Product Team to contribute on wide range of use cases ranging from automation tests, engine tools, AI/ML solutions etc. · Assist in integrating tools and frameworks into existing testing systems. · Learn and contribute to the development of tools and prototypes for automation. · Support the team in debugging, troubleshooting, and improving solutions. · Participate in team meetings, share progress, and incorporate feedback. · Document processes, findings, and results to ensure knowledge sharing. Learning Opportunities · Gain hands-on experience with software development and automation tools. · Develop a deeper understanding of software testing lifecycles. · Enhance coding and debugging skills in a collaborative environment. · Learn about CI/CD pipelines and version control systems. Core Competencies · Eager to Learn: Highly motivated and quick to grasp new concepts. · Problem-Solving Mindset: Ability to approach challenges creatively and analytically. · Team Collaboration: Strong communication skills and a willingness to work closely with others. · Adaptability: Open to feedback and able to thrive in a fast-paced, iterative environment. Technical Competencies · Hands on Knowledge of Python programming. · Good understanding of AI/ML concepts. · Familiarity with software development and testing processes. · Exposure to CI/CD tools (e.g., Jenkins, TeamCity) and version control systems (e.g., Git). · Understanding of debugging and troubleshooting techniques. · Good to have understanding of other languages such as C++ and C#. Behavioural Competencies · Curiosity: Passion for exploring new technologies and their applications. · Teamwork: Ability to collaborate effectively with diverse teams. · Adaptability: Willingness to take on new challenges and adapt to changing priorities. Qualifications Bachelor's degree, preferably from computer science. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less

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7.0 years

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Hyderabad, Telangana, India

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Role: Data Engineering Lead Experience: 7-10 Years Location: Hyderabad We need immediate joiners only (Max. 15 days) This is work from office role-5 days (No Hybrid/ Remote opportunities) We are looking for candidates with strong experience in data architecture About company: We provides companies with innovative technology solutions for everyday business problems. Our passion is to help clients become intelligent, information-driven organizations, where fact-based decision-making is embedded into daily operations, which leads to better processes and outcomes. Our team combines strategic consulting services with growth-enabling technologies to evaluate risk, manage data, and leverage AI and automated processes more effectively. With deep, big four consulting experience in business transformation and efficient processes . Job Description: We are looking for an accomplished and dynamic Data Engineering Lead to join our team and drive the design, development, and delivery of cutting-edge data solutions. This role requires a balance of strong technical expertise, strategic leadership, and a consulting mindset. As the Lead Data Engineer, you will oversee the design and development of robust data pipelines and systems, manage and mentor a team of 5 to 7 engineers, and play a critical role in architecting innovative solutions tailored to client needs. You will lead by example, fostering a culture of accountability, ownership, and continuous improvement while delivering impactful, scalable data solutions in a fast-paced, consulting environment. Key Responsibilities:- Client Collaboration Act as the primary point of contact for US-based clients, ensuring alignment on project goals, timelines, and deliverables. Engage with stakeholders to understand requirements and ensure alignment throughout the project lifecycle. Present technical concepts and designs to both technical and non-technical audiences. Communicate effectively with stakeholders to ensure alignment on project goals, timelines, and deliverables. Set realistic expectations with clients and proactively address concerns or risks. Data Solution Design And Development Architect, design, and implement end-to-end data pipelines and systems that handle large-scale, complex datasets. Ensure optimal system architecture for performance, scalability, and reliability. Evaluate and integrate new technologies to enhance existing solutions. Implement best practices in ETL/ELT processes, data integration, and data warehousing. Project Leadership And Delivery Lead technical project execution, ensuring timelines and deliverables are met with high quality. Collaborate with cross-functional teams to align business goals with technical solutions. Act as the primary point of contact for clients, translating business requirements into actionable technical strategies. Team Leadership And Development Manage, mentor, and grow a team of 5 to 7 data engineers; Ensure timely follow-ups on action items and maintain seamless communication across time zones. Conduct code reviews, validations, and provide feedback to ensure adherence to technical standards. Provide technical guidance and foster an environment of continuous learning, innovation, and collaboration. Support collaboration and alignment between the client and delivery teams. Optimization And Performance Tuning Be hands-on in developing, testing, and documenting data pipelines and solutions as needed. Analyze and optimize existing data workflows for performance and cost-efficiency. Troubleshoot and resolve complex technical issues within data systems. Adaptability And Innovation Embrace a consulting mindset with the ability to quickly learn and adopt new tools, technologies, and frameworks. Identify opportunities for innovation and implement cutting-edge technologies in data engineering. Exhibit a "figure it out" attitude, taking ownership and accountability for challenges and solutions. Learning And Adaptability Stay updated with emerging data technologies, frameworks, and tools. Actively explore and integrate new technologies to improve existing workflows and solutions. Internal Initiatives And Eminence Building Drive internal initiatives to improve processes, frameworks, and methodologies. Contribute to the organization’s eminence by developing thought leadership, sharing best practices, and participating in knowledge-sharing activities. Qualifications Education Bachelor’s or master’s degree in computer science, Data Engineering, or a related field. Certifications in cloud platforms such as Snowflake Snowpro, Data Engineer is a plus. Experience 8+ years of experience in data engineering with hands-on expertise in data pipeline development, architecture, and system optimization Demonstrated success in managing global teams, especially across US and India time zones. Proven track record in leading data engineering teams and managing end-to-end project delivery. Strong background in data warehousing and familiarity with tools such as Matillion, dbt, Striim, etc. Technical Skills Lead the design, development, and deployment of scalable data architectures, pipelines, and processes tailored to client needs Expertise in programming languages such as Python, Scala, or Java. Proficiency in designing and delivering data pipelines in Cloud Data Warehouses (e.g., Snowflake, Redshift), using various ETL/ELT tools such as Matillion, dbt, Striim, etc. Solid understanding of database systems (relational and NoSQL) and data modeling techniques. Hands-on experience of 2+ years in designing and developing data integration solutions using Matillion and/or dbt. Strong knowledge of data engineering and integration frameworks. Expertise in architecting data solutions. Successfully implemented at least two end-to-end projects with multiple transformation layers. Good grasp of coding standards, with the ability to define standards and testing strategies for projects. Proficiency in working with cloud platforms (AWS, Azure, GCP) and associated data services. Enthusiastic about working in Agile methodology. Possess a comprehensive understanding of the DevOps process including GitHub integration and CI/CD pipelines. Soft Skills Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills to manage client relationships and team dynamics. Ability to thrive in a consulting environment, quickly adapting to new challenges and domains. Ability to handle ambiguity and proactively take ownership of challenges. Demonstrated accountability, ownership, and a proactive approach to solving problems. Why Join Us? Be at the forefront of data innovation and lead impactful projects. Work with a collaborative and forward-thinking team. Opportunity to mentor and develop talent in the data engineering space. Competitive compensation and benefits package. Skills: etl/elt processes,cloud platforms (aws, azure, gcp),data pipeline development,python,sql, nosql & data modeling,data modeling techniques,data engineering,data warehousing,programming languages (python, scala, java),devops process,ci/cd pipelines,data integration,system optimization,azure,agile methodology,github integration,data architecture,aws Show more Show less

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0 years

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Hyderabad, Telangana, India

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Job Summary Join our dynamic team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in MS Excel and English communication to enhance customer experiences. With a focus on online and digital marketing you will play a pivotal role in supporting our hybrid work model during night shifts. Your contributions will drive the companys success in delivering exceptional service. Responsibilities Manage multi-channel helpdesk operations to ensure seamless customer support across various platforms. Utilize MS Excel to analyze data and generate insightful reports that aid in decision-making processes. Communicate effectively in English to address customer inquiries and resolve issues promptly. Collaborate with team members to develop strategies that enhance customer satisfaction and service delivery. Implement best practices in online and digital marketing to optimize helpdesk performance. Monitor and evaluate helpdesk metrics to identify areas for improvement and implement corrective actions. Provide training and guidance to junior team members to foster a culture of continuous learning and development. Coordinate with cross-functional teams to ensure alignment of helpdesk operations with overall business objectives. Adapt to the hybrid work model balancing remote and in-office tasks efficiently. Ensure compliance with company policies and procedures while delivering exceptional service. Stay updated with industry trends and technologies to enhance helpdesk capabilities. Contribute to the development of innovative solutions that improve customer engagement and satisfaction. Support night shift operations ensuring availability and responsiveness during peak hours. Qualifications Demonstrate proficiency in MS Excel for data analysis and reporting. Exhibit strong English communication skills for effective customer interaction. Possess knowledge of online and digital marketing strategies to enhance helpdesk operations. Show adaptability to hybrid work environments and night shift schedules. Display problem-solving skills to address customer issues efficiently. Have a proactive approach to learning and applying new technologies. Maintain a customer-centric mindset to drive service excellence. Show more Show less

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0 years

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India

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We are looking for Data Analytics trainees for our upcoming traineeship program. Data Analytics Trainee Responsibilities: Week 1 & 2: Training Modules – Candidates will be completing the learning modules assigned. Week 3: Live Project – Candidates will be working on the live project assigned to them by the company. Week 4: Project Report – Candidates will be preparing a project report and submit. Data Analytics Trainee Requirements: Bachelor’s degree or pursuing. Proficiency with computers, especially MS Office. High level of accountability and motivation. Strong Interpersonal, time and project management, presentation, leadership, and communication skills. Creativity and ability to delegate responsibilities. Receptiveness to feedback and adaptability. Willingness to meet deadlines. Show more Show less

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0 years

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New Delhi, Delhi, India

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Role: Client Relationship Specialist Location: Gurgaon Roles and Responsibilities: Serving as the primary point of contact for key clients, facilitating communication between the client and internal teams. Problem Resolution: Handling client complaints or issues effectively and promptly to ensure and make sure to provide resolution. Relationship Building: Building rapport with Clients. Client Feedback: Collecting and addressing Employees feedback to improve service quality. Communication: Working with cross functional team. Client Relationship Management: Building and maintaining strong relationships with key clients, understanding their needs, an d ensuring client satisfaction. Skills and Qualifications: Client Service Skills: Exceptional communication, interpersonal, and problem - solving abilities. Attention to Detail: Ability to handle multiple tasks with accuracy and attention to Clients preferences. Hospitality Experience: Background in the hospitality industry with knowledge of hotel operations. Cultural Sensitivity: Understanding and respect for diverse cultures and customs. Technical Skills: Proficiency in using M.S Office and Skilled in creating presentations using Microsoft PowerPoint Adaptability: Ability to work in a dynamic environment. Professionalism: Maintaining a professional demeanor and appearance while interacting with clients. Show more Show less

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10.0 - 12.0 years

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Mumbai Metropolitan Region

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Role Details Role - Talent Acquisition Manager Function | Sub-function - Human Resources | Talent Management Location - Mumbai Reporting to - Talent Acquisition SPOC Skills & Competencies: Design and execute innovative recruiting strategies to attract top talent across all functions. Align recruitment practices with organization goals and workforce plans. Champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver results. Oversee the full recruitment lifecycle, from sourcing to onboarding, across all roles and positions. Manage multiple searches simultaneously and ensure timely delivery of hires Continuously improve recruitment processes to enhance efficiency, reduce time-to-hire, and improve the quality of hire. Leverage technology, tools, and platforms to enhance recruitment efficiency Partner with department heads, HR, and leadership to understand hiring needs, develop job descriptions, and drive a collaborative recruitment process. Build relationships with internal and external stakeholders to ensure alignment and delivery of recruitment goals. Track, analyze, and report key recruitment metrics to leadership, including time-to-fill, cost-per-hire, and quality of hire Use data-driven insights to make informed decisions and improve recruitment practices. Develop and implement strategies to attract a diverse workforce and promote inclusive hiring practices. Manage relationships with external recruitment agencies, headhunters, and job boards as necessary. Competencies &Skills: Solution-oriented Persuasion and influencing skills Strategic and conceptual thinker Result-oriented Strong analytical skills Adaptability & ability to manage change Stakeholder and people management skills Effective communication (verbal and written) and presentation skills. Experience: Minimum of 10-12 years of experience in Recruitment /Talent Acquisition role at the corporate level. The philanthropic sector would be desirable. Qualification: MBA/ postgraduate degree in Human Resource or equivalent. Show more Show less

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7.0 years

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Shirur, Maharashtra, India

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title Accountant/Financial Analyst Location Pune About Us Ingersoll Rand, a global leader in innovative technologies, is committed to enhancing industrial productivity and efficiency. Through its Process Flow Technologies (PFT) vertical, Ingersoll Rand India offers a diverse range of blower and vacuum pump brands, including Toshniwal. With a century-long legacy, Nash is a trusted provider of vacuum solutions, serving critical industries such as chemical, petroleum, and power. Nash's comprehensive portfolio, encompassing liquid ring vacuum pumps, dry pumps, centrifugal blowers, and steam ejectors, ensures optimal performance and reliability in demanding applications. Job Summary The accountant will be responsible for maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the overall financial health of the company. Responsibilities Assist with month-end and year-end closing processes, including reconciliation and related reporting. Responsible for Sales invoices, Proforma Invoicing, Export documents etc. Create detailed documentation for all processes and tasks with the expectation of keeping these up-to-date with an fluid environment. Should have accounting knowledge in AP, AR to deal with Shared Service Centre Ensure that all transactions are recorded accurately in the financial system and maintain proper documentation for audit purposes. Audit Support: Assist in both internal and external audits by providing necessary documentation and responding to audit queries. Cross-Functional Collaboration: Work closely with other departments such as Sales, Purchase, and Operations to ensure support business initiatives. Manage treasury functions activity like BG, LC, import-Export compliance with Bank Basic Qualifications Essential qualifications – Degree in finance or accounting e.g., MBA Finance; CA/CMA – Inter/Final. 7-10 years of experience in accounting or a related function Language – English, Marathi and Hindi Proficiency in SAP, MS Office Travel & Work Arrangements/Requirements Fully site based Key Competencies Adaptability & flexibility - able to work independently and is self-sufficient but able to confidently reach out when support is required Ability to multitask Excel (Vlookup, Sorting and Filter) Analytical and problem-solving abilities Communication skills (verbal and written) What We Offer Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee recognition via Awardco Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. Show more Show less

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0 years

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Pune, Maharashtra, India

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Company Overview Mindtel is a forward-thinking organization dedicated to enhancing customer experiences and building lasting relationships. Our mission is to provide exceptional service by understanding our clients' needs and delivering tailored solutions. We value innovation, teamwork, and integrity, creating a culture that fosters growth and encourages employee engagement. Join us as we strive to reach new heights in customer relationship management! Role Responsibilities Develop and maintain strong customer relationships to enhance satisfaction and loyalty. Respond to customer inquiries via phone, email, and in-person interactions. Assist customers in navigating our products and services effectively. Identify and understand customer needs to offer the best solutions. Manage customer complaints and provide appropriate solutions in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with sales teams to identify opportunities for upselling and cross-selling. Gather feedback from customers to improve service delivery and offerings. Conduct customer surveys to gauge satisfaction and areas for improvement. Train and onboard new team members as needed. Keep abreast of industry trends to provide insightful recommendations to customers. Prepare reports on customer interactions and sales activities. Assist in developing customer loyalty programs and initiatives. Participate in team meetings to share best practices and strategies. Consistently meet and exceed individual and team performance goals. Qualifications Bachelor's degree in Business, Marketing, or a related field. Proven experience in customer service or a similar role. Excellent verbal and written communication skills. Strong problem-solving abilities. Ability to work effectively in a team-oriented environment. Proficiency in CRM software and customer interaction tools. Familiarity with sales techniques and negotiation skills. Ability to manage multiple tasks and prioritize effectively. Strong interpersonal skills and a customer-centric approach. Ability to adapt to changing situations and technology. Detail-oriented with strong organizational skills. Willingness to learn and take on new challenges. Ability to analyze data and customer feedback. Experience in using Microsoft Office Suite. Ability to work on-site and engage with customers directly. A positive attitude and a passion for helping others. Skills: data analysis,crm software proficiency,sales techniques,communication skills,time management,adaptability,organizational skills,microsoft office suite,crm software,interpersonal skills,customer relationship management,customer,problem-solving,problem solving,team collaboration,customer service,negotiation skills Show more Show less

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1.0 - 4.0 years

0 Lacs

Mumbai, Maharashtra, India

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KEY RESPONSIBITILES: To ensure revenue generation for the company Making sales calls Preparing client proposals & presentations Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc. Maintain strong relationships with clients and agencies in the person’s portfolio Market Information Conducting competition tracking and monitoring on frequent basis Understand in detail about client spends at a brand level and then develop Go to Market approach To look at broader perspective, think through ideas and create solutions for clients via upselling & cross selling of various properties Media Tracking to generate prospects Provide written brief to programming for the spot / commercial based on inputs from client / agency Ensure that ROs and TOs are appropriately generated and the spots are scheduled accordingly (through the sales coordinator and scheduler) Ensure the pricing is maintained as per stipulated target Work to bring the core brand creative to life by designing a multimedia solutions interactive campaigns for clients including On ground, Digital, Content, Media and PR Follow up and ensure that monies are collected on time including sending appropriate reminders to clients and agencies for payment INTERNAL STAKEHOLDER MANAGEMENT: Content Team, Finance, Scheduling, Corp Office etc TECHNICAL SKILLS & QUALIFICATION REQUIRED : MBA / PGDM with 1-4 years of experience in Sales & Marketing from any Industry PERSONAL ATTRIBUTES: Collaboration Ability to work under pressure Adaptability Strong branding focus Good Communication Skills Understanding of local market & language is mandatory Must be willing to travel locally for client meetings Show more Show less

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0 years

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Pune, Maharashtra, India

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Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% About Team The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutul funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping. Job Eligibility Excellent communication and interpersonal skills Excellent knowledge of Customer Services; Global mindset (Desirable) Ready to work in night shifts (5 days in a week) Temporary work from home. Flexible to work in office environment post operations begin in office What You Will Be Doing Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action Performing quality control activities to ensure quality standards are met Producing template email or written correspondence to customers, when appropriate Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality Adhering to all fund/company policies and regulatory controls/requirement Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service Guiding/mentoring peers on less complex processes Excellent customer service skills that build high levels of customer satisfaction Strong phone, verbal and written communication skills, along with active listening Customer focus and adaptability to different personality types Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Competencies A good team player Experience of working with global/other teams Detail oriented and regard for timeliness High regard for deadlines and deliverables Owning the work assigned to ensure it completeness without compromising timeliness or accuracy What We Offer You A fantastic range of benefits including medical, dental, vision, and Great workspaces with dedicated and motivated colleagues A broad range of professional education and personal development possibilities – FIS is your final career step! A variety of career development tools, resources and opportunities A work environment built on collaboration, flexibility, and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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0 years

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Ahmedabad, Gujarat, India

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Oizom is looking for a Technical Content Writer to join the Marketing team. In this role, you will be responsible for creating high-quality, accurate, and clear technical content that communicates complex concepts to a diverse audience. You will work closely with the marketing team and subject matter experts to ensure the content is precise and relevant. This role requires a keen eye for detail, a deep understanding of technical topics, and the ability to simplify complex information into accessible formats. Required Skills and Qualifications: ● Proven Writing Experience : Prior experience in technical writing related to environmental science, sustainability, or technology (preferably with a focus on air quality, environmental monitoring, or similar fields). ● Strong Understanding of Environmental Topics : Familiarity with environmental challenges, air quality standards, and sustainability practices. A background in environmental science is a plus. ● Clear Writing Skills : Ability to explain complex technical topics in simple, clear, and concise language, especially for non-technical audiences. ● Collaboration Skills : Ability to work with cross-functional teams, including environment, product, and marketing, to gather and communicate technical content. ● Attention to Detail : A keen eye for detail and the ability to spot inconsistencies, errors, or gaps in technical content. ● Self-Starter with Proactive Attitude : Ability to manage time effectively, prioritize tasks, and work independently, while meeting deadlines. ● Adaptability : Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment. ● Strong Communication Skills : Excellent written and verbal communication skills. Ability to interact with internal stakeholders to clarify complex technical concepts. Job Responsibilities: ● Research and Draft Technical Content : Research, write, and update high-quality technical content that is clear, accurate, and user-friendly. ● Collaborate with Teams : Work closely with marketing, environment, product, and sales teams to gather information for content and validate accuracy. ● Maintain Content Databases : Develop and organize a structured content database to ensure it remains current and easy to navigate. ● Optimize for SEO : Implement SEO techniques in your content creation to increase visibility and audience reach. ● Update Existing Documentation : Regularly update documentation based on feedback, product changes, or industry developments. Show more Show less

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12.0 - 15.0 years

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Mumbai, Maharashtra, India

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Main Objectives of this position: Deliver the highest levels of quality, be customer-oriented and create value for customers as well as for Hapag-Lloyd Function and duties: Analyzing data to identify trends in customer preferences, satisfaction levels, and complaints about products or services and having joint review with sales to increase wallet share. Setting goals for performance and deadlines in ways that comply with company's plans and vision and delegate responsibilities accordingly. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment. Reviewing reports from managers about customer service performance to identify areas for improvement. Managing the company’s relationship with its customers by handling complaints and resolving problems. Coordinating with other departments / vendors, such as accounting or finance, to ensure that customer requests are processed correctly. Execute quality monitoring requirements that deliver intent and customer satisfaction goals. Develop and execute to quality, process and contact improvement strategies cross-functionally with other peers using multiple data sources (e.g., Voice of Customer, Voice of Associate, and Business Intelligence) Good people management skills and able to work under pressure. Organizing and hosting workshops and customer events Conducting performance reviews Organizing work schedule Collecting data and preparing reports. Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises. Qualifications and Technical Job Requirements: University degree or equivalent 12-15 years Shipping industry experience and/or training; or equivalent combination of education and experience. Strong client-facing and communication skills A team player and having the ability to work collaboratively. Ability to think strategically and to lead. Advanced troubleshooting and multi-tasking skills Working knowledge of MS Office Able to work well with others and follow guidelines. Positive attitude Receptive and be able to grasp new ideas and motivate one’s self for personal development. Skills: Open communication - Ability to keep an open line of communication with team members and briefly explain organizational goals and tasks using different types of communication channels, such as one- on-one sessions, email, video, chat, phone calls and social media. Empathy - Ability to identify with others and understanding their perspective. This involves active listening, acknowledging the customers' concerns, and resolving their issues in a way that satisfies them. Effective empathy also involves understanding and providing support for the challenges, and concerns of team members. Strategic thinking - Strategic and critical thinking skills, as they are tasked with challenging decision- making. Creativity - Ability to brainstorm new ideas and inspire others toward creativity and innovation. Mentorship & Recognizing potential - Ability to mentor and teach to bring out the best in their employees. Guiding and motivating team by using positive reinforcement, clarity, feedback, appraisals. Ability to recognize potential talent and competencies in the workplace and delegate tasks accordingly. Time Management - The ability to prioritize tasks, meet deadlines, and work efficiently in a fast-paced shipping environment. To delegate tasks, prioritize commitments, set attainable goals and multitask. Computer Proficiency - Competence in using relevant computer software and systems for documentation purposes, including shipping management software, databases, spreadsheets, and word processing applications. Multitasking and Adaptability - Capability to handle multiple shipping projects simultaneously, adapt to changing priorities, and manage workload effectively. Compliance and Regulatory Knowledge - Understanding of international trade regulations, import/export restrictions, and compliance standards to ensure adherence to legal requirements and mitigate risks. Teamwork and Collaboration - Ability to collaborate effectively with cross-functional teams, such as logistics, operations, and customer service, to facilitate smooth documentation processes and resolve issues collaboratively. Show more Show less

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3.0 - 5.0 years

0 Lacs

Mumbai, Maharashtra, India

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xciting opportunity at India's fastest growing D2C Comfort Tech Brand - The Sleep Company! We are seeking a Brand Category Head. Are you curious, creative, and passionate about building the next biggest brand in Comfort Tech? Do you have an entrepreneurial mindset, focusing on innovative marketing strategies, brand storytelling, and customer engagement? You are the right fit for us! Join our dynamic team and make a real impact in the industry. Key Responsibilities: 1. Lead the development of the Integrated Business Plan of the assigned category portfolio. 2. Lead a team to implement the business plan to deliver on the top & bottom line 3. Lead in budget planning, innovations, activation, advertising, and promotion for the deployment of a Brand Marketing Plan OTIF. 4. Plan and execute integrated marketing campaigns to build brand awareness and drive customer acquisition. 5. Track and analyze key brand performance metrics, including brand awareness, engagement, and conversion rates. 6. Use data-driven insights to optimize marketing efforts and make informed decisions. 7. Work closely with cross-functional teams, including product development, sales, and customer support, to ensure brand consistency and alignment. Qualifications: Education: BMBA in Marketing, Business Administration, or a related field. Experience: Minimum of 3-5 years of experience in brand management or marketing Skills: 1. Strong strategic thinking and creative problem-solving abilities. 2. Excellent communication and storytelling skills. 3. Experience of building brands 4. Ability to work in a fast-paced, dynamic environment with a high degree of adaptability. 5. Passion for start-ups and entrepreneurship Show more Show less

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