Account Manager

We at Priority are looking for a proactiveand detail-oriented HRpersonnel to manage end to end operations and support seamlesscoordination between employees, team leaders, and the management. The role willact as a single point of contact for all of our night shift employee -relatedmatters and contribute to building a responsive, transparent, and compliant HRenvironment. The position also includes supporting general administrative needsand ensuring smooth office operations. Key Responsibilities: Providing guidanceand support to employees on HR-related inquiries, policies, and procedures. Serving as the first line of contact for all team member inquiries via People Tickets, email and / or slack. Work closelywith team leaders and department managers to understand employee issues and providetimely resolutions in line with company policies. Identifyingopportunities for process improvements within HR operations and contributing tostreamlining HR processes and systems. Accurately completing off boarding formalities, drawing actional insights from information gathered from exit interviews Manage attendance, leave administration, andcoordinate monthly payroll inputs with accuracy. Maintain and update HR records, employeefiles, and ensure data integrity within HRIS tools. Coordinate monthly townhalls, ensuringsmooth execution and agenda alignment. Handle compliance with labour laws, internalHR policies, and audit requirements. Drive employee engagement programs,coordinate internal communications, and support RR initiatives. Foster apositive workplace culture by proactively identifying potential issues andgathering employee feedback. Collaborating on HRprojects and leading initiatives, such as performance management, talentprocesses, and diversity and inclusion programs. Liaise with other departments, such as Talent Acquisition, Admin,and IT, to ensure a smooth and efficient workflow. Address internal administrative including queries relatedto access cards, seating, travel/cab arrangements, coordination with cafeteriavendor, and supervising housekeeping staff. Requirements Requirements: Bacheloror Masterdegree in HumanResources, or related field.