Account Manager

Company Description

FNF Co-living provides luxury living spaces to working professionals in Gurugram. With an inventory of over 2000 options, we offer clients affordable, classy, and convenient homes. Our goal is to redefine urban living by providing comfortable and well-maintained accommodations for professionals looking for a hassle-free living experience in a prime location.

Role Description

This is a full-time, on-site role for an Account Manager located in Gurugram. The Account Manager will be responsible for maintaining relationships with our clients, ensuring high levels of customer satisfaction, managing accounts, and coordinating with various departments to address client needs. Daily tasks include account management, customer service, complaint resolution, and sales support. The role involves regular client interaction and requires strong communication skills.

Qualifications

• Account Management, Customer Relationship Management (CRM), Customer Service skills
• Excellent Communication and Interpersonal Skills
• Problem-solving and Conflict Resolution skills
• Sales Support and Coordination skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and CRM software
• Bachelor's degree in Business, Marketing, or a related field
• Experience in the real estate or hospitality industry is a plus