Role Description This is a full-time on-site role for a WordPress Developer located in Delhi, India. The WordPress Developer will be responsible for developing, customizing, and maintaining WordPress websites. Daily tasks will include front-end and back-end web development, ensuring responsive web design, and implementing web design and development best practices. The developer will also troubleshoot and resolve website issues, collaborate with team members, and stay up-to-date with the latest web technologies and trends. Qualifications Front-End Development and Responsive Web Design skills Back-End Web Development and Web Development skills Web Design experience and expertise Proficiency in HTML, CSS, JavaScript, and PHP Experience with WordPress CMS and related plugins Strong problem-solving and debugging skills Ability to work collaboratively in a team environment Bachelor's degree in Computer Science, Information Technology, or related field Compensation INR 25-40k per month Show more Show less
You will be a Django Developer at Zoconut, working with a team of experienced developers to build, test, and maintain web applications. You should possess basic knowledge of Django and Python and be enthusiastic about learning and growing in this role. Responsibilities: - Assist in the development and maintenance of web applications using Django and Django REST Framework. - Identify and resolve issues under the guidance of senior developers. - Collaborate effectively with designers. - Engage in code reviews and adhere to coding standards. Required Qualifications: - Basic to intermediate understanding of Django, Django REST Framework, and Python. - Knowledge of HTML, CSS, and JavaScript. - Familiarity with databases such as PostgreSQL is advantageous. - Strong problem-solving abilities and keen attention to detail. - Eagerness to learn and contribute within a team environment. - Proficiency with Git and version control systems is necessary. Compensation: - Salary up to INR 4,20,000 per annum Work Timings: - All team members are required to be present in the office from 11 am to 7 pm, Monday to Saturday. Work Location: - The office location is in Kirti Nagar, New Delhi, where all team members are expected to work. Desired Personality Traits: - A fun and confident personality with a passion for meeting new people and fostering relationships. - Highly motivated to work within a rapidly growing startup. - Proactive in actions while maintaining patience for achieving results. If you are excited about the prospect of contributing to an innovative and fulfilling journey at Zoconut, we welcome you to join our team!,
Company Description Zoconut is an e-Clinic Platform for Dietitians and Nutritionists. Our vision is to become the world leader in technology and a driving force for the health, nutrition, and fitness industries with our intelligent software products and business solutions. Our mission is to help a million people by 2030 to achieve their health and fitness goals by empowering dietitians, nutritionists, and other healthcare professionals with our innovative software solutions. The company offers an end-to-end e-clinic management software solution for both individuals and enterprises, focusing on remarkable user experience and innovations. Role Overview As an HR Intern, you will work closely with the HR and leadership team to support the end-to-end recruitment cycle. This role is ideal for someone passionate about people, talent, and building teams. Key Responsibilities Assist in sourcing and screening candidates across multiple platforms (LinkedIn, Naukri, Internshala, etc.). Coordinate and schedule interviews with candidates and hiring managers. Maintain and update candidate databases, trackers, and job postings. Conduct initial telephonic screening calls and assess candidate fit. Support in creating job descriptions and role briefs. Manage candidate communication and ensure a positive candidate experience. Assist in employer branding initiatives to attract top talent. Provide support for onboarding activities (if required). Company Description Pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or related field. Strong interest in recruitment and talent acquisition. Excellent communication skills (spoken and written). Strong organizational and multitasking abilities. Proficiency in MS Office / Google Workspace. Ability to work independently and in a fast-paced environment. What You'll Gain Hands-on experience in end-to-end recruitment. Exposure to working closely with business leaders and hiring managers. Understanding of HR processes and organizational culture. Opportunity to transition into a full-time role based on performance. Location: Kirti Nagar, New Delhi Type: Internship (Full-time) Duration: 6 months Stipend: up to INR 25,000 per month
Company Description Zoconut is an e-Clinic Platform for Dietitians and Nutritionists. Our vision is to become the world leader in technology and a driving force for the health, nutrition, and fitness industries with our intelligent software products and business solutions. Our mission is to help a million people by 2030 to achieve their health and fitness goals by empowering dietitians, nutritionists, and other healthcare professionals with our innovative software solutions. The company offers an end-to-end e-clinic management software solution for both individuals and enterprises, focusing on remarkable user experience and innovations. Role Overview As an HR Intern, you will work closely with the HR and leadership team to support the end-to-end recruitment cycle. This role is ideal for someone passionate about people, talent, and building teams. Key Responsibilities Assist in sourcing and screening candidates across multiple platforms (LinkedIn, Naukri, Internshala, etc.). Coordinate and schedule interviews with candidates and hiring managers. Maintain and update candidate databases, trackers, and job postings. Conduct initial telephonic screening calls and assess candidate fit. Support in creating job descriptions and role briefs. Manage candidate communication and ensure a positive candidate experience. Assist in employer branding initiatives to attract top talent. Provide support for onboarding activities (if required). Company Description Pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or related field. Strong interest in recruitment and talent acquisition. Excellent communication skills (spoken and written). Strong organizational and multitasking abilities. Proficiency in MS Office / Google Workspace. Ability to work independently and in a fast-paced environment. What You&aposll Gain Hands-on experience in end-to-end recruitment. Exposure to working closely with business leaders and hiring managers. Understanding of HR processes and organizational culture. Opportunity to transition into a full-time role based on performance. Location: Kirti Nagar, New Delhi Type: Internship (Full-time) Duration: 6 months Stipend: up to INR 25,000 per month Show more Show less
Android Developer (2–3 Years Experience) Location: Kriti Nagar, Delhi (In-Office) Work Timings : 10:00 AM – 7:00 PM IST (Monday to Saturday) Company: Zoconut Pvt. Ltd. About Us At Zoconut, we are passionate about building intuitive, high-performing, and modern mobile applications that delight users. We are looking for an enthusiastic Android Developer with hands-on experience in Kotlin and Jetpack Compose to join our growing team. Role Overview As an Android Developer, you will be responsible for designing, developing, and maintaining high-quality Android applications using modern tools and best practices. You’ll work closely with our product and design teams to deliver seamless user experiences aligned with Material 3 standards. Key Responsibilities Design, build, and maintain Android applications using Kotlin and Jetpack Compose . Implement Material 3 design principles for modern and responsive UI. Utilize ViewModel, LiveData/StateFlow , and other Android architecture components for robust app development. Collaborate with designers, product managers, and backend developers to deliver features end-to-end. Write clean, maintainable, and scalable code following industry best practices. Debug, test, and optimize applications for performance and usability. Stay updated with the latest Android trends, tools, and technologies. Requirements 2–3 years of professional Android development experience. Strong knowledge of Kotlin and Android development fundamentals. Hands-on experience with Jetpack Compose and Material 3 UI components. Solid understanding of MVVM architecture , ViewModel, and related libraries. Familiarity with modern Android tools such as Coroutines, Flow, Hilt/Dagger, Retrofit, Room , etc. Experience with version control (Git) and CI/CD workflows. Strong problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Good to Have Experience publishing apps to the Play Store. Knowledge of performance optimization and unit/UI testing. Exposure to Agile methodologies (Scrum/Kanban). What We Offer Opportunity to work on cutting-edge Android apps with modern tech stacks. Collaborative and inclusive work culture. Professional growth and learning opportunities.
Role Overview: As a Key Accounts Management Associate at Zoconut, your mission is to onboard, implement solutions, and support key customers in successfully scaling on the platform. Your primary goal will be to assist Diet & Nutrition Businesses in seamlessly transitioning their processes onto Zoconut, driving product adoption, and ensuring customer retention. You will play a crucial role in managing the onboarding phase for assigned accounts, providing proactive support, and spearheading implementation projects for larger customers. Your efforts will focus on driving product adoption to increase customer retention rates and revenue growth. Key Responsibilities: - Implement and follow customers" onboarding SOP to ensure timely product adoption and implementation for every new customer. - Educate customers about new developments and feature launches to drive product adoption. - Proactively build relationships with key customers, solving their problems, and offering assistance to ensure a positive experience and renewals. - Collaborate with support teams to ensure customers receive high-quality support and satisfaction. - Strategically identify opportunities for revenue expansion and enable revenue growth from existing customers. - Provide insights and feedback to the product team by identifying pain points and valuable information from conversations with prospects. Qualifications Required: - Minimum 1 year of B2B software customer success experience in onboarding and implementation of SaaS solutions. - Proficiency in revenue churn, logo churn, and CSAT as key performance indicators. - Strong written and verbal business communication skills. - Ability to learn quickly and adapt to new technologies and market trends. - Fun and confident personality with a motivation to work in a scaling startup environment. - Proactive, patient, and resilient with the ability to multitask effectively. - Strong relationship-building skills and solution-selling capabilities are essential for success in this role.,
About Zoconut We are on a mission to make quality wellness services accessible to everyone by helping and empowering wellness professionals to build a global online reach efficiently with improved customer experience. We believe in Democratizing quality healthcare: Quality healthcare is hard to get. When a passionate and knowledgeable professional or business gets the required tools to compete with incumbents and cut through the noise, it levels the playing field a little bit. It inspires several others around them to collectively make a large impact. Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of democratizing quality healthcare. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS. Employee Wellness Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance. Our impact so far 2500+ professionals empowered 200,000+ patients impacted 100,000+ health plans are created every month 97%+ retention rate Growing team across India. Currently 12 members. Opportunity Zoconut is looking to hire a Customer Support Specialist to help customers become successful on our platform. In this role, your goal is to proactively address and solve all kinds of issues that the customers might encounter. You will be the first point of contact and custodian of customer experience and how they feel about our product and the company. You will provide proactive management and close all open loops within timelines. You will become an expert in the Zoconut software and become capable of understanding customer issues that may be deeply technical or just the ones that require a little retraining or pointing in the right direction. You will be available on all support channels set by the company within working hours without fail. Our ideal candidate understands customer service and has at least 1 year of B2B software customer support experience. Compensation Total Salary: INR 4 - 6 lakhs per annum Work Timings All team members are expected to be logged in on their system from 10 am to 7 pm, Mon-Sat without fail or delays. Work Location We expect you to work from our beautiful office in Kirti Nagar, New Delhi. Requirements KPIs - CSAT, Response Time, Ticket Closure. Bug-related issues - it will require rechecking, documenting, reporting, timeline management, customer updates, and closing the loop with the customers. Feature Requests - it will require collection, documentation, collecting approval, timeline management, and regular customer updates to close the loop in time. Customers may require retraining or may need to be educated about a new feature. Ensure Customer Satisfaction: Work in tandem with the support teams to make sure customers get high-quality support. Help Center Development - You will be required to regularly contribute help articles and videos to enable customers to be able to troubleshoot their own problems. Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team. Skills & Experience 1+ year of B2B software customer support management experience to SMB/mid-market customers. For anyone with over 5 years of experience, this role won’t be suitable for your career growth. Excellent written and verbal business communication skills. Ability to learn quickly. Eg: learn the product, learn the market, learn solution selling methodology, etc. Personality traits Fun & confident personality. Loves to meet new people and build relationships. Pays great attention to detail, loves taking notes, and maintains discipline with internal SOPs. Highly motivated to work at a scaling startup. Proactive with actions, but patient with results. What will make you successful in this role? First and foremost, you need to be good at building rapport with customers. Relationship building is very critical to being successful as a CSE in this market. They need to first trust you before believing anything you say. You need to become an expert on how Zoconut's platform product works. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the win. You need to develop a good enough understanding of the product and the market to be effective at this. You need to have zero hesitation in picking up the phone and calling someone anywhere in the world. This is just a mental block if you haven’t done it before. You need to be disciplined and good at multi-tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed. If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Zoconut!
Role Overview: You will be joining Zoconut as a Customer Support Specialist with the mission to help customers succeed on the platform. Your primary responsibility will be to proactively address and resolve any issues customers may face, ensuring a positive customer experience. As the first point of contact, you will play a crucial role in managing customer relationships and satisfaction. Becoming an expert in Zoconut software, you will handle various types of customer issues, from technical to training-related, across different support channels. Key Responsibilities: - Achieve Key Performance Indicators (KPIs) such as Customer Satisfaction (CSAT), Response Time, and Ticket Closure. - Manage bug-related issues by rechecking, documenting, reporting, and providing timely updates and resolutions to customers. - Handle Feature Requests by collecting, documenting, obtaining approval, managing timelines, and keeping customers informed throughout the process. - Assist customers with retraining and educate them on new features as needed. - Collaborate with support teams to ensure high-quality customer support. - Contribute to the development of the Help Center by creating help articles and videos for customer troubleshooting. - Identify insights and pain points from customer interactions to contribute valuable feedback for product roadmap enhancement. Qualifications Required: - Minimum 1 year of B2B software customer support experience. - Proficiency in written and verbal business communication. - Ability to quickly grasp product knowledge, market understanding, and solution selling methodology. About Zoconut: Zoconut is dedicated to democratizing quality healthcare by empowering wellness professionals to expand their online reach efficiently and enhance customer experience. The company envisions building a capital-efficient, profitable business to achieve this mission while prioritizing employee wellness and customer success. If you are a motivated individual with a passion for customer service and a desire to work in a dynamic startup environment, Zoconut offers an exciting opportunity for you to make a meaningful impact in the wellness industry.,
About Zoconut We are on a mission to make quality wellness services accessible to everyone by helping and empowering wellness professionals to build a global online reach efficiently with improved customer experience. We believe in Democratizing quality healthcare: Quality healthcare is hard to get. When a passionate and knowledgeable professional or business gets the required tools to compete with incumbents and cut through the noise, it levels the playing field a little bit. It inspires several others around them to collectively make a large impact. Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of democratizing quality healthcare. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS. Employee Wellness Customer Success: We give as much importance to each team member's personal & professional success as much as we care about our customer's success. We believe it's all about balance. Our impact so far 2500+ professionals empowered 200,000+ patients impacted 100,000+ health plans are created every month 97%+ retention rate Growing team across India. Currently 12 members. Opportunity Zoconut is looking to hire a Customer Support Specialist to help customers become successful on our platform. In this role, your goal is to proactively address and solve all kinds of issues that the customers might encounter. You will be the first point of contact and custodian of customer experience and how they feel about our product and the company. You will provide proactive management and close all open loops within timelines. You will become an expert in the Zoconut software and become capable of understanding customer issues that may be deeply technical or just the ones that require a little retraining or pointing in the right direction. You will be available on all support channels set by the company within working hours without fail. Our ideal candidate understands customer service and has at least 1 year of B2B software customer support experience. Compensation Total Salary: INR 4 - 6 lakhs per annum Work Timings All team members are expected to be logged in on their system from 10 am to 7 pm, Mon-Sat without fail or delays. Work Location We expect you to work from our beautiful office in Kirti Nagar, New Delhi. Requirements KPIs - CSAT, Response Time, Ticket Closure. Bug-related issues - it will require rechecking, documenting, reporting, timeline management, customer updates, and closing the loop with the customers. Feature Requests - it will require collection, documentation, collecting approval, timeline management, and regular customer updates to close the loop in time. Customers may require retraining or may need to be educated about a new feature. Ensure Customer Satisfaction: Work in tandem with the support teams to make sure customers get high-quality support. Help Center Development - You will be required to regularly contribute help articles and videos to enable customers to be able to troubleshoot their own problems. Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team. Skills & Experience 1+ year of B2B software customer support management experience to SMB/mid-market customers. For anyone with over 5 years of experience, this role won't be suitable for your career growth. Excellent written and verbal business communication skills. Ability to learn quickly. Eg: learn the product, learn the market, learn solution selling methodology, etc. Personality traits Fun & confident personality. Loves to meet new people and build relationships. Pays great attention to detail, loves taking notes, and maintains discipline with internal SOPs. Highly motivated to work at a scaling startup. Proactive with actions, but patient with results. What will make you successful in this role First and foremost, you need to be good at building rapport with customers. Relationship building is very critical to being successful as a CSE in this market. They need to first trust you before believing anything you say. You need to become an expert on how Zoconut's platform product works. Our product is not a commodity with simple features. You need to be able to connect the customer's needs, don the consultant's hat, and provide the right solution to them. That's half the win. You need to develop a good enough understanding of the product and the market to be effective at this. You need to have zero hesitation in picking up the phone and calling someone anywhere in the world. This is just a mental block if you haven't done it before. You need to be disciplined and good at multi-tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it's easy to get overwhelmed. If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Zoconut!
As a Customer Support Specialist at Zoconut, you will play a crucial role in ensuring customer success on our platform. Your primary objective will be to proactively identify and resolve any issues that customers may face, serving as the first point of contact and upholding the company's commitment to exceptional customer experience. Your responsibilities will include: - Proactively addressing and resolving customer issues - Serving as the custodian of customer experience - Understanding and addressing both technical and non-technical customer queries - Becoming an expert on the Zoconut software - Being available on all support channels during working hours To excel in this role, you should possess: - At least 1 year of B2B software customer support experience - Familiarity with key performance indicators such as CSAT, Response Time, and Ticket Closure - Ability to manage bug-related issues, feature requests, and customer retraining - Strong written and verbal communication skills - Quick learning ability and adaptability Moreover, your success in this role will be determined by your: - Ability to build rapport with customers and establish trust - In-depth understanding of Zoconut's platform product - Willingness to engage in proactive communication with customers - Discipline and multitasking skills to manage multiple leads effectively If you are excited about the prospect of contributing to our mission of democratizing quality healthcare and possess the necessary skills and traits, we welcome you to join us at Zoconut for a rewarding and fulfilling journey.,