Posted:3 days ago|
Platform:
On-site
Full Time
Saarthi AI Private Limited is a forward-thinking SaaS company helping businesses streamline operations, enhance outreach, and scale efficiently. We work with fast-growing teams and ambitious leaders, offering cutting-edge tech and data-driven strategies to accelerate growth. Our mission is simple: build tech that delivers impact.
We’re looking for an Account Executive to join our growing team. You’ll be the face of Saarthi AI Private Limited for our clients—managing relationships post-sale, driving onboarding, solving challenges, and ensuring long-term success. Your role is essential in helping clients unlock the full potential of our platform and services.
Lead client onboarding and ensure smooth adoption of the platform
Serve as the main point of contact for all client communications post-purchase
Build strong, trust-based relationships with stakeholders
Monitor client satisfaction and ensure consistent value delivery
Troubleshoot issues, coordinate with internal teams for resolution
Identify upselling or expansion opportunities based on client needs
Ensure timely renewals and long-term retention
Collect feedback and work with product teams to improve services
Act as a strategic advisor to client teams
2+ years in client-facing roles such as Account Management or Customer Success
SaaS experience is a must
Excellent communication and interpersonal skills
Ability to manage multiple accounts and priorities in a fast-paced environment
Proactive approach to problem-solving and relationship-building
Experience working with cross-functional teams
Bonus: Familiarity with customer success metrics (e.g., NRR, CSAT)
Join a high-growth, fast-paced SaaS company
Work with innovative clients across industries
Take ownership of your role and grow with the company
Be part of a passionate team that values collaboration and results
Send your resume to Sheryl@saarthiai.com.
Saarthi AI Private Limited
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