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NTT DATA, Inc.
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Access Services General Professional

Access Services General Professional

NTT DATA, Inc.

3 - 6 years

12 - 16 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

information technology business strategy technology consulting troubleshooting itil operational support project management networking technology operations artificial intelligence application management capacity planning application security

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 328093
We are currently seeking a Access Services General to join our team in Hyderabad, Telangana (IN-TG), India (IN). Utilizes technical and operational expertise to support and provide recommendations to deliver effective IT services that will meet the day to day needs of the businessJob Accountabilities
Key Accountabilities
Consult and recommend necessary actions for effective operational delivery of core IT Services to all business partners within own area of responsibility:InfrastructureNetworkWorkplaceApplicationSecurityUtilize technology and collaborative skills to provide design expertise for the introduction of new solutions and services in support of the Business strategy.Collaborates with all peers and partners (internal & external)Monitor systems availability/performance and takes adequate actions for problem prevention in own area of responsibility.Maintain methods, tools and standards to ensure service availability and performance.Provide technological input to implementation and operation.Supports business projects in planning stages to support consistent design and implementation within existing (planned) infrastructure.Contributes to the positive impact of the service improvement programs through effective use KPIs.Business Travel, as requiredExtended Hours during Peak Periods/Shift Work/Holiday Work, as requiredRegular Predictable AttendanceVisibility in the Office, as requiredBusiness Travel, as requiredExtended Hours during Peak Periods/Shift Work/Holiday Work, as requiredRegular Predictable AttendanceVisibility in the Office, as requiredSkills
Functional/Technical Skills
Analytical Thinking - Proficiency Level IntermediateBusiness Acumen - Proficiency Level BasicKnowledge of Organization - Proficiency Level BasicApplication Landscape Knowledge - Proficiency Level IntermediateCapacity Planning & Management - Proficiency Level BasicChange Control - Proficiency Level IntermediateComputer Operations - Proficiency Level IntermediateHardware Infrastructure - Proficiency Level IntermediateIT Standards, Procedures & Policies - Proficiency Level IntermediateIT Systems Management - Proficiency Level IntermediateITIL (Information Technology Infrastructure - Proficiency Level BasicTechnical Troubleshooting - Proficiency Level IntermediateEducation and Experience
Required
Bachelors degree and 3 or more years of experience in the information technologyMS Office experienceKnowledge of information technology operationsPreferred
Strong analytical skillsCustomer service experienceStrong verbal and written communication skills

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NTT DATA, Inc.

IT Services and IT Consulting

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Access Services General Professional