Academic Counselor & Lead

Company Description

IndiaLearnX is an emerging EdTech platform revolutionizing education in India through smarter, faster, and more interactive learning methods. Our mission is to make quality education accessible and engaging with AI-powered learning, interactive video content, and real-time attention analytics. We offer a blend of recorded sessions, live classes, and personalized progress tracking to empower learners for academic success and career growth. With an intuitive digital interface and highly qualified educators, IndiaLearnX adapts to individual learning paces and performances to foster curiosity and clarity in education.

For Academic Counselor :

Key Responsibilities:

• Make outbound calls to potential students or parents from provided and self-sourced data
• Present IndiaLearnX programs in a clear and engaging manner to drive interest
• Handle basic questions related to courses, app features, and learning journey
• Route qualified leads to senior counselors or relevant teams as needed
• Follow structured call scripts and meet daily/weekly calling and conversion targets
• Regularly update CRM systems with call logs, lead status, and follow-ups
• Maintain high standards of call quality, professionalism, and empathy
• Actively gather new leads through online/offline outreach and referrals

What We’re Looking For:

• Bachelor’s or Master’s degree
• 1-2 years of experience in Sales (Preferably EdTech)
• Strong communication and team management skills
• Good With MS Office
• Good communication skills in Hindi and English
• Comfortable with outbound calling and target-based roles
• Basic knowledge of Excel/CRM tools is a plus
• Self-motivated, proactive, and eager to grow in the EdTech space

For Academic Counselor Lead:

Key Responsibilities:

• Lead and mentor the academic counseling (calling) team to achieve daily and monthly sales targets
• Monitor team performance, identify training needs, and implement effective counseling and sales techniques
• Analyze outreach strategies, track market trends, and refine pitch to improve conversions
• Personally assist in closing high-priority leads and ensure consistency in sales outcomes
• Collaborate with marketing and operations teams to maintain a smooth and effective sales funnel
• Initiate and manage B2B relationships by connecting with schools/institutions for product demos and bulk enrollments
• Maintain accurate reporting and pipeline tracking.

What We’re Looking For:

• Bachelor’s or Master’s degree
• 3–6 years of experience in EdTech or academic counseling, with at least 1–2 years in a leadership role
• Strong communication and team management skills
• Proven track record in B2C sales, and experience in B2B engagement is a strong advantage
• Proficient in sales analytics, CRM tools, and performance dashboards
• Ability to work in a fast-paced, goal-oriented environment
• Good With MS Office